Digital BW, The Print

Interesting Keith,

I have a user in mainland Europe who said he was waiting for his extra
print-head - he didn't mention anything to me about having to return his
original one!!! My natural thought with this swappable print-head was that
it was purposeful to _allow_ the use of third-party and / or 'different'
inksets in the same printer. i.e. My nieve extrapolation; People get pissed
off with Epson chipping etc, Canon Release printer with easily swappable
ink-sets and no chips to win that market over.

Perhaps though, this is a US / Europe difference in tactics for Canon, and /
or they realised that swappable print-heads mean that instead of selling two
printers they might just sell one, but with two print heads!

Nij

> -----Original Message-----
> From: Editor P.O.V. Image Service [mailto:editor@...]
> Sent: 21 April 2002 04:02
> To: DigitalBlackandWhiteThePrint@yahoogroups.com
> Subject: Re: [Digital BW] Canon printers

<snip>
>
> So, as a direct result, Canon will ONLY let you have a new printhead for
> the S900/S9000 if you return the old one..  AGGGGHH!!  I'm trying to
> convince them to turn the replaceable printhead into a positive
> marketing tool, instead of reacting to EPSON, but getting nowhere..
>
> I have suggested they give an extended warranty on the printheads, while
> still selling the printhead directly from Canon Pro Services or
> something of that nature.. From my position, that would kill both
> "birds"..
>
> [Keith]