Digital BW, The Print

----- Original Message -----
From: "Doug I." <doug@...>
To: "DigitalBlackandWhiteThePrint"
<DigitalBlackandWhiteThePrint@yahoogroups.com>
Sent: Friday, August 02, 2002 2:10 PM
Subject: [Digital BW] Conversation w/Epson about 2200


> Just got a call from a Margaret at Epson regarding my phoned-in question
> yesterday about the Gray Balancer issue. While she was very pleasant (and
> there is something refreshing about a major company actually bothering to
> call back and take 15 minutes to discuss a complaint), that's about as far
> as the lovefest went.
>
> Paraphrasing the highlights of what I was told:
> --Each Epson regional division makes its own decision as to what added
> features (i.e., gray balancer, CD printing) it wants to offer. Epson N.
> America simply chose not to offer...well, anything ;-). There was a vague
> something about "not wanting to limit our paper choices" (?!), but overall
> the question was politely dodged.
> --Epson N.A. has no plans to release the GB software as a separate add-on
> for those who want to try it. We might be able to unofficially get it from
> overseas, but they can't promise it will work with the 2200 as "the
drivers
> are different."

Doug,

Thanks for sharing the Epson feedback. The different driver issue may be a
real one. It has been noted that the 1280 and 1290 drivers differ enough to
require different separation curves to use the MIS-VM inks. The chances that
the GB for the 2100 will not work for the 2200 are probably pretty high. I
wonder if  each "regional division" tweaks or develops their own driver?

Martin

(snip)