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Digital BW, The Print

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[Digital BW] Re: Clogged? Epson 1280 and sick of BAD MIS cartridges!

2002-09-01 by Sam A. McCandless

>As a system, MIS has good results and great potential. Roark, 
>et.al., are very solid in their knowledge and most helpful (though I 
>assume they are not getting checks from MIS and I hope they don't 
>have stock options).

"dmeriwether16" could do more than assume and hope if he or she had 
done his or her homework.


>As a company, MIS gives every reason to leave their system for any 
>reasonable alternative.

Not to me; I've gotten good products - their VM Sepia-Neutral inks in 
bottles and their cis/CFS rivets accessory - at great prices and with 
good service from them. I don't say great, but they seem to have a 
low-overhead operation, and I assume that contributes to the great 
prices.


>I have a worse experience than reported here with a 1280 and 
>defective cartridges. [snip]

I don't doubt it. But I also think anyone who is dissatisfied with a 
first-level customer-service response should ask to speak with the 
next person up about it. And it's not very far all the way to the top 
at MIS.


>Sell your stock and buy another ink system. Cone Piezo looks twice 
>as expensive up front and half as expensive in the long run if you 
>count all the time fixing the bad printers when you could be 
>printing. [ "dmeriwether16" <dmeriwether@...>]

Another homework deficit? Surely no one familiar with the PiezoColor 
or PiezoBW "greenies" disaster would have written this. Both IJM and 
MIS - and other providers - have had and still have their problems. 
Which we should, in the interests of competition if nothing else, try 
to help them survive.

Sam McCandless             samcc@...

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