Digital BW, The Print

And I don't pick unfairly on EPSON or Japanese firms, earlier this year, 
LinkSys, in California, USA, released a series of products for which the 
   firmware and software were NOT "prime-time"...

I held LinkSys's feet to the fire and they eventually upgraded both 
firmware and software.

See the following Network World article as one example:

http://www.nwfusion.com/net.worker/columnists/2002/0225kistner.html


My "problem" is that I expect a product to perform as advertised and be 
FULLY supported for a few years after its initial sales... Both of which 
seem rare things in the market of today.

Keith