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Digital BW, The Print

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Product claims and support was '

2001-09-10 by Martin Wesley

That's it the name of this thread needs to change!

Nij,

Points taken but this is a very grey area indeed and not B&W, but I 
guess it is still on topic.<<G>>

In theory, "Let the buyer beware!" But the seller should remember 
that there is very little marketing value in a totally disappointed 
customer and the customers are getting more educated all the time.

Martin

--- In DigitalBlackandWhiteThePrint@y..., "Nij" <nigel@m...> wrote:
> Mark,
> 
> I agree with you! But, we have two parallel threads going on 
here... yours
> re: manufacturers and resellers claims. Others, re: failure of 
resellers to
> support new product with software and profiles i.e. one might 
say... the
> _lack_ of claims ???! (or substantiated claims, or claims with 
backup of
> profiles or...)
> 
> That's my perception of the threads anyways.
> 
> How can one explain the differences between some products, like the
> different 'levels' of colour management... or quantify the flatness 
of a
> film held in a film holder? Or the colour stability of a lamp, or 
the
> consistency in grinding of pigment particles in an ink formulation? 
Or...?
> And even if you can explain that eg. a 700-sample profile is better 
than a
> 200 profile, how much better is it if you are using a scanner than a
> photospectrothiingummy? (Like all those ?100 USB scanners with 
19200 dpi
> scanning resolution!)
> 
> So, do we as consumers really want sales pitches that go like:
> "Buy our new scanner, it scans really great 8000dpi at 16bpp, but 
of course,
> it takes an hour to scan a single image, and when you realise how 
much time
> it takes to handle 600MB files you'll be wanting our chunky RAID, 
new
> DVD-writer, a workstation, and new lights to appreciate the colour
> management (which is mid-range - buy our super enhanced package 
for...)"
> 
> Or "Profiles for many popular papers, only ?30 each!"
> 
> Or "Free profiles!"
> 
> I know I prefer honesty in theory... but in practice... ???
> 
> Nij
> 
> 
> > -----Original Message-----
> > From: Mark Tucker [mailto:mark@m...]
> <snip>
> > Part of why I'm voicing this publicly, Harvey, is that I wished
> > someone had said all this publicly to ME. I think then, I would
> > have had a bit more realistic expectations about inkjet printing. 
I
> > come out of eighteen years of anal-retentive fiber B/W printing,
> > so admittedly, I'm a pretty tough customer. But I also agree with
> > what Martin said in an earlier post: if some of the limitations of
> > these products are stated up front, in advance, then maybe I
> > wouldn't feel kinda burned. But when you're dropping thousands
> > at a time, it's hard to keep a good attitude when the prior 
product
> > wasnt' up to snuff.
> <snip>

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