Digital BW, The Print

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "jim hayes" 
<jimhayes@f...> wrote:
> I've been using the Vision Saver for at least a year now- 
bought....>

First my thanks to K2  and Jim Hayes for responding.

I telephoned the manufacturer of OTT.  I said I was calling from 
Greece about the OTT light and its yellowy green hue.  The first 
person I spoke to nearly went apoplectic saying that the OTT should 
not be used outside USA/Canada; the units are designed for 110 v, the 
plugs are different and on.  I said that I step down with a 
transformer so what's the problem, and she went on about the ballast, 
lamp etc.  (The lamp is the bit I'm interested in , the one that gets 
excited by electricity: it's a 13 watt fluorescent tube running on 
12v DC.  I don't see the problem.  Incidentally I am using a wire 
wound transformer.)  I assume red lights flashed in her office 
saying "Alert Potential Lawyers Expenses" because second tier support 
also said, that the company will not warranty outside those States 
and that they would not sell if the location of the user was known to 
be foreign.

They wouldn't even discuss my concerns about light quality.  I 
did `learn' however that the Radio Shack version ships with the 
Natural Light Supplement – I checked and mine is a Vision Saver.  I 
was told that the Vision Saver tube is 6000 deg K and the TrueColor 
5,300 deg K.  I said that was helpful information and asked why it 
was not on the website.  Second level support agreed it was not 
printed but was stated in the video.  I was not successful in finding 
this link.  However, an authorized retailer http://www.lumenlight.com 
quotes both as being 5300 to 5500 deg K.  I really am none the wiser.

The company also goes to the trouble to make sure that you cannot 
swap tubes by having different connections for each model.  Bully for 
them.

If anyone who has been pleased with their products, or otherwise, for 
critical B&W and color print matching with a calibrated monitor would 
be so kind as to tell me which system they use, TrueColor or Vision 
Master, perhaps I can buy the TrueColor, if that comes to the top, 
next time I'm in the US, or the Solux 4700K  and rig those up 
probably in five months time.

Thanks for your advice,

Colin