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Digital BW, The Print

Index last updated: 2026-04-28 22:56 UTC

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Re: Ink level indicators - 2200

2003-01-10 by danielstaver <daniel@petraflux.com>

I did have a similar problem with my 2100. The light gray ink would
suddenly report out of ink in the middle of a print and stop, even
though the cartridge was actually full. Even changing between two full
cartridges didn't help. Since then I've changed from USB to a firewire
cable and also thrown away both the light black cartridges and
installed a third one. Haven't had any problems since, so it was
either defective cartridges or a bad cable in my case.

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, Bob Whitmore
<whitmore@o...> wrote:
> Hi folks ...
> 
> I was so happy with my new 2200 until ...
> 
> I have been printing birth announcements (small 5x7 cards) and I had 
> been following the ink level indicators, watching them slowly drop. 
> It looked like the light cyan and light magenta were going to run out 
> first. This seemed normal to me until tonight, when I went to resume 
> printing, I got an error message telling me that the Matte Black and 
> Yellow were completely out. Yesterday's checks showed the yellow 
> above half and the matt black to be nearly full. What is most 
> stunning is that the light cyan and light magenta now read full. 
> Obviously (to me) there is a malfunction of some kind.
> 
> Tech support was kind but less than helpful. Since I don't have 
> replacement carts on hand for these two colors, I was told there was 
> nothing they could do. Their position is that I must be out of ink. 
> I'm sure that's impossible in the case of the new Matte Black and 
> improbable in the Yellow considering the level checks I did 
> yesterday. What is most baffling is that when I reported that the 
> nearly empty ones were now reading full, they said "well the 
> indicators are only an estimate."
> 
> Is it possible that the ink level indicators are THAT unreliable? Can 
> they read nearly empty one day and then full the next? While just by 
> coincidence at the same time two colors are suspiciously and suddenly 
> out? Tech support didn't see this as suspicious at all.
> 
> I am at a loss.
> 
> Anyone have similar experience?
> 
> Thanks,
> 
> Bob Whitmore

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