I did have a similar problem with my 2100. The light gray ink would suddenly report out of ink in the middle of a print and stop, even though the cartridge was actually full. Even changing between two full cartridges didn't help. Since then I've changed from USB to a firewire cable and also thrown away both the light black cartridges and installed a third one. Haven't had any problems since, so it was either defective cartridges or a bad cable in my case. --- In DigitalBlackandWhiteThePrint@yahoogroups.com, Bob Whitmore <whitmore@o...> wrote: > Hi folks ... > > I was so happy with my new 2200 until ... > > I have been printing birth announcements (small 5x7 cards) and I had > been following the ink level indicators, watching them slowly drop. > It looked like the light cyan and light magenta were going to run out > first. This seemed normal to me until tonight, when I went to resume > printing, I got an error message telling me that the Matte Black and > Yellow were completely out. Yesterday's checks showed the yellow > above half and the matt black to be nearly full. What is most > stunning is that the light cyan and light magenta now read full. > Obviously (to me) there is a malfunction of some kind. > > Tech support was kind but less than helpful. Since I don't have > replacement carts on hand for these two colors, I was told there was > nothing they could do. Their position is that I must be out of ink. > I'm sure that's impossible in the case of the new Matte Black and > improbable in the Yellow considering the level checks I did > yesterday. What is most baffling is that when I reported that the > nearly empty ones were now reading full, they said "well the > indicators are only an estimate." > > Is it possible that the ink level indicators are THAT unreliable? Can > they read nearly empty one day and then full the next? While just by > coincidence at the same time two colors are suspiciously and suddenly > out? Tech support didn't see this as suspicious at all. > > I am at a loss. > > Anyone have similar experience? > > Thanks, > > Bob Whitmore
Message
Re: Ink level indicators - 2200
2003-01-10 by danielstaver <daniel@petraflux.com>
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