Digital BW, The Print

Sorry to hear of your experience with IJG.

FWIW - But in the past I've encountered far more serious problems with LI -
entire orders of rag board that aren't square, arriving terribly dog eared
or frames with awful mitres.

And I'd much rather give my business to the smaller shops who are familiar
with their products and offer great customer service and, most importantly,
valuable tech support. I've had great experiences with Greg and IJG.

Rick Murai

> From: "steven0356 <stevenr@...>" <stevenr@...>
> Reply-To: DigitalBlackandWhiteThePrint@yahoogroups.com
> Date: Thu, 16 Jan 2003 19:11:02 -0000
> To: DigitalBlackandWhiteThePrint@yahoogroups.com
> Subject: [Digital BW] 19X13 boxes from inkjetgoodies and Light Impressions.
> 
> Just for your information.
> 
> I ordered 19X13 Archival boxes from both inkjetgoodies.com and Light
> Impressions. They appear to be the same box. The Light Impressions box
> was $16.95 and the inkjetgoodies price was $18.95. The shipping cost
> was the same and they both arrived on the same day. Light Impressions
> did a better job if packing. They packed it in a bigger box, with more
> protection around it. The inkjetgoodies box arrived crushed.  When I
> called inkjetgoodies and told them about the shipping problem, they
> told me that they would send out a another box today. Impressive
> customer service, but I would have rather had the box show up in good
> shape the have to test their customer service.
> 
> Steve
> 
> 
> 
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