Digital BW, The Print

If you have the SprintScan 35 Plus or 35/ES you might download and try
Vuescan from http://www.hamrick.com/vsm.html

If Martin's suggestion re uninstalling doesn't work, maybe uninstall the new
software, download and reinstall the old SprintScan software that was
working.

Maris Lidaka

----- Original Message -----
From: <smlphoto@...>
To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
Sent: Saturday, September 15, 2001 1:03 AM
Subject: [Digital BW] URGENT TROUBLESHOOTING HELP (OT?)


| WHY THIS IS URGENT... I have 30 scans of the World Trade
| Center tragedy to have to clients by MONDAY.
|
| I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just
| installed the SprintScan software. When I choose SS software
| for importing, the computer freezes and the ready light goes out. I
| force quit Photoshop and the scanner ready light blinks. I shut
| down, turn everything off, turn on the scanner, then the Mac, and
| the ready light is on again. When I choose Insight, I get the
| message that the scanner cannot be found.
| It was working yesterday. When I installed the new SS software, I
| trashed everything on the hard drive that was sprintscan, thinking
| I would start new.
| Wow, was I dumb to do this tonight!!! I guess I'm dopey after
| spending my days in the "dust" and trauma of the WTC.
|
| Can you help?
| Thanks for any suggestions...
|
| Susan Lerner
| www.SusanLernerPhoto.com
|
|
|
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