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Digital BW, The Print

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Re: [Digital BW] URGENT TROUBLESHOOTING HELP (OT?)

Re: [Digital BW] URGENT TROUBLESHOOTING HELP (OT?)

2001-09-15 by Maris V. Lidaka, Sr.

If you have the SprintScan 35 Plus or 35/ES you might download and try
Vuescan from http://www.hamrick.com/vsm.html

If Martin's suggestion re uninstalling doesn't work, maybe uninstall the new
software, download and reinstall the old SprintScan software that was
working.

Maris Lidaka
Show quoted textHide quoted text
----- Original Message -----
From: <smlphoto@...>
To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
Sent: Saturday, September 15, 2001 1:03 AM
Subject: [Digital BW] URGENT TROUBLESHOOTING HELP (OT?)


| WHY THIS IS URGENT... I have 30 scans of the World Trade
| Center tragedy to have to clients by MONDAY.
|
| I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just
| installed the SprintScan software. When I choose SS software
| for importing, the computer freezes and the ready light goes out. I
| force quit Photoshop and the scanner ready light blinks. I shut
| down, turn everything off, turn on the scanner, then the Mac, and
| the ready light is on again. When I choose Insight, I get the
| message that the scanner cannot be found.
| It was working yesterday. When I installed the new SS software, I
| trashed everything on the hard drive that was sprintscan, thinking
| I would start new.
| Wow, was I dumb to do this tonight!!! I guess I'm dopey after
| spending my days in the "dust" and trauma of the WTC.
|
| Can you help?
| Thanks for any suggestions...
|
| Susan Lerner
| www.SusanLernerPhoto.com
|
|
|
| Please visit the Group Homepage to check the Files, Bookmarks, Polls and
other resources as they are often being updated. The page is at:
|
| http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint
|
|
|
|
| Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
|
|

Re: [Digital BW] URGENT TROUBLESHOOTING HELP (OT?)

2001-09-15 by jvlist@home.com

Make sure no programs are running. Then trash the Sprintscan 
pref file from the Preference folder! Launch Photoshop and see if 
it works.

Best,

John V.


> | WHY THIS IS URGENT... I have 30 scans of the World Trade
> | Center tragedy to have to clients by MONDAY.
> |
> | I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just
> | installed the SprintScan software. When I choose SS software
> | for importing, the computer freezes and the ready light goes 
out. I
> | force quit Photoshop and the scanner ready light blinks. I shut
> | down, turn everything off, turn on the scanner, then the Mac, 
and
> | the ready light is on again. When I choose Insight, I get the
> | message that the scanner cannot be found.
> | It was working yesterday. When I installed the new SS 
software, I
> | trashed everything on the hard drive that was sprintscan, 
thinking
Show quoted textHide quoted text
> | I would start new.
> | Wow, was I dumb to do this tonight!!! I guess I'm dopey after
> | spending my days in the "dust" and trauma of the WTC.
> |
> | Can you help?
> | Thanks for any suggestions...
> |
> | Susan Lerner
> | www.SusanLernerPhoto.com

Re: [Digital BW] URGENT TROUBLESHOOTING HELP (OT?)

2001-09-15 by John Vitollo

Quit all programs and then trash the Polariod's preference file 
that is located in folder System> Preferences. Launch 
Photoshop - see if that works!

Best, John V.

> | I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just
> | installed the SprintScan software. When I choose SS software
> | for importing, the computer freezes and the ready light goes 
out. I
>

Re: [Digital BW] URGENT TROUBLESHOOTING HELP (OT?)

2001-09-15 by Carolyn Frayn

Have you checked the often overlooked obvious?  Your connections, your
termination, conflicts with newly installed peripherials ID's...

Trash your scanner preference file.

Definately re-install your scanner software and make sure that the inport
plug in for the scanner gets to your applications (sorry, not familiar with
Polaroid).  


Good luck,

Carolyn
Show quoted textHide quoted text
> | I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just
> | installed the SprintScan software. When I choose SS software
> | for importing, the computer freezes and the ready light goes out. I
> | force quit Photoshop and the scanner ready light blinks. I shut
> | down, turn everything off, turn on the scanner, then the Mac, and
> | the ready light is on again. When I choose Insight, I get the
> | message that the scanner cannot be found.
> | It was working yesterday. When I installed the new SS software, I
> | trashed everything on the hard drive that was sprintscan, thinking
> | I would start new.
> | Wow, was I dumb to do this tonight!!! I guess I'm dopey after
> | spending my days in the "dust" and trauma of the WTC.
> |
> | Can you help?
> | Thanks for any suggestions...
> |
> | Susan Lerner
> | www.SusanLernerPhoto.com
> |
> |
> |
> | Please visit the Group Homepage to check the Files, Bookmarks, Polls and
> other resources as they are often being updated. The page is at:
> |
> | http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint
> |
> |
> |
> |
> | Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
> |
> |
> 
> 
> 
> Please visit the Group Homepage to check the Files, Bookmarks, Polls and other
> resources as they are often being updated. The page is at:
> 
> http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint
> 
> 
> 
> 
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>

Re: [Digital BW] URGENT TROUBLESHOOTING HELP (OT?)

2001-09-15 by Carolyn Frayn

Your message had not shown up when I sent the same info on the preference
file.  Sorry for duplicating it.

It seems messages are taking many hours to post.

Carolyn
Show quoted textHide quoted text
> 
> Quit all programs and then trash the Polariod's preference file
> that is located in folder System> Preferences. Launch
> Photoshop - see if that works!
> 
> Best, John V.
> 
>> | I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just
>> | installed the SprintScan software. When I choose SS software
>> | for importing, the computer freezes and the ready light goes
> out. I
>> 
> 
> 
> 
> Please visit the Group Homepage to check the Files, Bookmarks, Polls and other
> resources as they are often being updated. The page is at:
> 
> http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint
> 
> 
> 
> 
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>

Posting Delays was Re: [Digital BW] URGENT TROUBLESHOOTING HELP (OT?)

2001-09-15 by Martin Wesley

Carolyn, Everyone,

I noticed yesterday that posts were taking an extremely long time to 
appear on the list yesterday. This slowly decreased as the clock 
approached midnight here in California.

I suspect that the current situation is putting more people on the 
web than normal and perhaps that is slowing everything down a bit. 
All my posts showed up eventually.

Don't worry if you happen to post something that someone else already 
posted in the time lag. I have actually seen this occur when the 
delay is only seconds. Great minds think alike and come up with 
similar answers. No apologies required.

Martin

-- In DigitalBlackandWhiteThePrint@y..., Carolyn  Frayn 
<carolyn@u...> wrote:
> Your message had not shown up when I sent the same info on the 
preference
> file.  Sorry for duplicating it.
> 
> It seems messages are taking many hours to post.
> 
> Carolyn
> 
> 
> > 
> > Quit all programs and then trash the Polariod's preference file
> > that is located in folder System> Preferences. Launch
> > Photoshop - see if that works!
> > 
> > Best, John V.
> > 
> >> | I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just
> >> | installed the SprintScan software. When I choose SS software
> >> | for importing, the computer freezes and the ready light goes
> > out. I
> >> 
> > 
> > 
> > 
> > Please visit the Group Homepage to check the Files, Bookmarks, 
Polls and other
> > resources as they are often being updated. The page is at:
> > 
> > http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint
> > 
> > 
> > 
> > 
> > Your use of Yahoo! Groups is subject to 
http://docs.yahoo.com/info/terms/
> >

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