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Digital BW, The Print

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Re: [Digital BW] URGENT TROUBLESHOOTING HELP (OT?)

2001-09-15 by Carolyn Frayn

Have you checked the often overlooked obvious?  Your connections, your
termination, conflicts with newly installed peripherials ID's...

Trash your scanner preference file.

Definately re-install your scanner software and make sure that the inport
plug in for the scanner gets to your applications (sorry, not familiar with
Polaroid).  


Good luck,

Carolyn



> | I have Photoshop 5.5 and 6 installed. Also insight 4.5 and just
> | installed the SprintScan software. When I choose SS software
> | for importing, the computer freezes and the ready light goes out. I
> | force quit Photoshop and the scanner ready light blinks. I shut
> | down, turn everything off, turn on the scanner, then the Mac, and
> | the ready light is on again. When I choose Insight, I get the
> | message that the scanner cannot be found.
> | It was working yesterday. When I installed the new SS software, I
> | trashed everything on the hard drive that was sprintscan, thinking
> | I would start new.
> | Wow, was I dumb to do this tonight!!! I guess I'm dopey after
> | spending my days in the "dust" and trauma of the WTC.
> |
> | Can you help?
> | Thanks for any suggestions...
> |
> | Susan Lerner
> | www.SusanLernerPhoto.com
> |
> |
> |
> | Please visit the Group Homepage to check the Files, Bookmarks, Polls and
> other resources as they are often being updated. The page is at:
> |
> | http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint
> |
> |
> |
> |
> | Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
> |
> |
> 
> 
> 
> Please visit the Group Homepage to check the Files, Bookmarks, Polls and other
> resources as they are often being updated. The page is at:
> 
> http://groups.yahoo.com/group/DigitalBlackandWhiteThePrint
> 
> 
> 
> 
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>

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