Digital BW, The Print

Hello,

my 1160 went out of warrenty about 5 weeks ago and will no longer 
feed EAM... do these things really only last one year and print less 
than 300 prints or is there something I can do to get it to work 
again?  It will pull thinner papers through, but not EAM.  Manual 
says something about using paper that is "too old," but this stuff is 
only a few months old (at least when I bought it from B&H).  Even 
tried a "support sheet" even though I haven't ever needed one in the 
past with this paper (other papers yes).

thanks,

mark