Digital BW, The Print

I guess it's the luck of the draw at Epson. I told them my printer
would no longer work after trying to use a 3rd party flush cart that
was missing the chip even though the box said it was chipped. (it
bends the pins that read the chip, so the printer will never work
again with any cart)They immediately replaced it under warranty. This
was a case where the printer clearly was damaged by a 3rd party
product and they were not bothered by that. 
Bob Michaels

 --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "jim hayes"
<jimhayes@f...> wrote:
> I don't recommend this at all. You have to deal with people that know
> far less than most experienced users I'm afraid, but they're programed
> to stop you in your tracks if you admit 3rd party to them. I even had
> a tech when I called about my 2200 keep insisting he wasn't going to
> help me because I was using 3rd party inks. I had to explain to him
> twice that Ultrachrome inks WERE Epson inks!!!
> 
> Then he refused to help me because I admitted I used Somerset instead
> of the Epson version (velvet)paper. Non standard 3rd party paper, um...
> 
> Other techs have been far more reasonable and knowledgable. But don't
> count on it.
> Jim H.
> 
> 
> 
> 
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Ed Mathews"
> <ed@l...> wrote:
> > > -----Original Message-----
> > > From: Tom Husband [mailto:thusband@s...] 
> > <snip>
> > > If it is the printer will Epson honor the warrantee 
> > > even if it's someone else's ink?  I've heard both yay and nay on 
> > > this. 
> > 
> > I'm sure I'm just days from finding this out myself firsthand.  I'm
> > going to be honest with them, and I expect them to do the right thing.
> > If they keep track of their calls, they'll see I already called once,
> > just two days after receiving the printer.  I'll let everyone know
what
> > the outcome is.
> > 
> > > Beautiful images on your site by the way!
> > 
> > :)  Thank you.
> > 
> > Ed
> > http://lightandsilver.com