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Digital BW, The Print

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Re: [Digital BW] Re: review of new StudioPrint 10 RIP

2003-06-11 by Martin Wesley

Robert,

Thank you for clarifying the situation. I was told that since Ergosoft had
licensed the 2200 screening algorithm from Epson that included a clause not
to support non-Epson inks, but that's third hand knowledge.

In any case it is very sad that they will not be supporting the smaller
printers. There are over 2900 members in this group and by far most of them
are on printers like the 1160 and the 1280 with the 2200 likely to supplant
those with time. Only a small number have the larger format printers
although they tend to be some of the more active posters to the group.

The largest market for software like StudioPrint would be for the under
$1,000 printers but only if the pricing was down low enough to compete with
the current packages from your competitors which are all under $500. If you
supported quad inks on the 1280 at that price I know I would be raiding the
piggy bank.

Martin Wesley
http://www.borderless-photos.de/guests.html



----- Original Message ----- 
From: "roberteversole" <ergosoftus@...>
To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
Sent: Wednesday, June 11, 2003 7:40 AM
Subject: [Digital BW] Re: review of new StudioPrint 10 RIP


> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Amadou Diallo"
> <amadiallo2001@y...> wrote:
> > Yeah it seems ErgoSoft's web site hasn't been updated in a while. Note:
StudioPrint
> > and PosterPrint are identical products with the exception that
PosterPrint is
> > postscript-enabled and StudioPrint is Raster only. Both products are
currently at
> > version 10. So some of the screenshots and info on their site are
useful, albeit in a
> > limited way. A call or email will get you a fully functional demo.
> >
> > I haven't used StudioPrint to drive any of the desktop models, but the
manual
> > clearly lists the 3000 and 5000 series as being suported.
>
> For those of you who don't know me, my name is Robert Eversole and I am an
idiot.  I
> was on the idiot-wagon for more than twelve months before I fell off this
last time.
>
> I recently received an email asking me about Quad Black support for the
2200.
> Without thinking, not only did I emphatically say we supported it, I went
on to say we
> supported it for the 3000 and 5000 as well.  That's when I put my lips to
evil drink of
> idiocy.  I am so ashamed!
>
> What I failed to recall is that we had more than our fair share of
technical issues
> writing a comprehensive driver for the 2200.  Once we incorporated the
Epson
> Screening algorithms, I recommended to Switzerland to issue the final
release without
> our other screening algorithms because most, if not all, users will likely
only use the
> Epson Screening anyway.  Well, the Epson Screening does not provide
individual ink
> channel control thereby eliminating our ability to support Quad Black
inksets.  This
> has absolutely nothing to do with licensing, which unfortunately is the
element I
> zeroed in on instead of the technical limitations we were presented with.
>
> With regard to the 3000 and 5000, we simply made a conscious decision not
to
> update that driver for version 10.  I will look into development time for
such Quad
> support and let you know (so long as there is a market for it).  There
would not be a
> Desktop version (under 24") leaving it to be included in the Small Format
(24") level
> and above only.  Your feedback would be appreciated.
>
> Now, about the website... quite frankly, it sucks by American standards.
We are
> beginning the process of a redesign but these things never come fast nor
easy.  I
> have personally taken this for granted as we have preferred to let the
software and
> our customers do the talking for us.  True, it has likely handicapped any
opportunity
> for explosive growth, but in turn, our high degree of interaction has led
to an
> extremely happy user base which, to me, is the most important element to
success in
> my book (I certainly don't plan on winning any Businessman of the Year
awards any
> time soon).  I promise I will work to put together a comprehensive website
with all of
> our products before the end of the summer.
>
> Until then, I encourage anybody who is interested in our products to
contact us
> directly and we will ensure that you get the facts most important to you,
the fact that
> it works for you in your environment.  We won't waste your time if it
won't work for
> you.
>
> So let the flaming begin, I expect it following such an egregious error
but please don't
> hold it against my company.  It wouldn't be fair to them and it wouldn't
be fair to you
> or your images if you gave up on our products just because I'm an idiot.
>
> Best Regards,
>
> Robert
> -- 
> Robert Eversole
> President
> ErgoSoft U. S. LLC
>
> reversole@...
> T     703.464.0876
> F     703.783.6201
> IM   ergosoft1
>
>
>
>
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