Digital BW, The Print

A couple weeks ago I wrote about the re-setter not fitting the color 
cartridge from MIS.  Looks like it's a problem.  Here's the note I 
wrote to MIS and their reply:

Dear Tom,

We have passed this problem on to the manufacturer so they can look 
at doing a design change.  We can not exchange it for you now but 
when we get a new shipment in we can exchange it for you.  You are 
not doing anything wrong.

Thank you,
MIS Associates, Inc.
Pamela

Tom Husband wrote:

I bought some empty ARC T009 EC and T007 EC carts to use with your 
Ultratone ink.  I just refilled for the first and tried to use the 
SK168.  It worked fine on the T007 but doesn't seem to fit up with 
the T009.  None of the key slots seem to match up.  Am I missing 
something?
 
Thanks,
 
Tom Husband