Digital BW, The Print

Hi All:

Yes, it appears the nozzles are piercing the rubber/plastic seals as there is 
some ink leaking out...

I don't know if it is still on the warranty; trouble is I bought it and it has been 
sitting in the box as we moved across country and then I started teaching, so 
this is the first time I opened the box.

But I will try to convince Epson.

I will let you know what happens. I appreciate the helpful advice.

Best,

Joel

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Martin Wesley" <
mwesley250@e...> wrote:
> 
> 
> * -----Original Message-----
> * From: Joel Beeson [mailto:bluzdoctor@y...] 
> * Sent: Wednesday, November 26, 2003 3:40 PM
> * To: DigitalBlackandWhiteThePrint@yahoogroups.com
> * Subject: Re: [Digital BW] I'm on a deadline...Epson 1280 
> * doesn't print...help!
> * 
> *
> * 
> * How do I clean out the color ink when I do switch back to the hextone 
> * cartridges?
> * 
> Joel,
> 
> The MIS-VM and Epson inks are compatible and the Epson carts make 
good
> cleaning carts for this system.
> 
> Since you are not getting anything out of the Epson carts (and if the outlet
> seals are getting properly broken as Eileen mentioned) then you may need 
to
> deal with Epson customer support. If nothing is coming through on any
> channel or nozzle it if probably an electronic problem.
> 
> If you are still within the one year warranty and if you call they will ship
> you a refurbished printer and you send the defective one back in the box the
> new one came in. I did this once and the new printer arrived within 24
> hours. With the holiday you probably wouldn't get it until Monday or 
Tuesday
> but nothing to lose by calling them now and starting the process.
> 
> These things always seem to happen when you have a deadline. When 
mine went
> I wound up going to the nearest CompUSA and paying full list for another
> one.
> 
> Keep up posted on how it turns out.
> 
> Martin