Digital BW, The Print

> I have continually been impressed with the high level of customer
> service from MIS

That's nice to hear since I'm reluctantly being forced to consider 
another source (I have NOT been using MIS so far) for my BW printing 
needs. The company I have been using has great products, but now has 
established a trend of indicating something is in stock and then when 
I order it 3-day air I receive it 30 days later with no phone call or 
e-mail of explanation. Calls to the customer service answering 
machine are not returned, and promises are retreated from.

I print BW mainly for personal satisfaction and I want it to be fun 
so I'm not letting that situation "get" to me. However, if I were 
depending on BW printing for income there is no way I could use my 
present supplier. I'm going to give MIS serious consideration because 
good customer service is extremely important. Thanks for the post.