Digital BW, The Print

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Editor P.O.V. 
Image Service" <editor@p...> wrote:
> Glenn Mitchell wrote:
> 
> >I use FocalBlade for sharpening. It's about half the price of 
> >Photokit Sharpener and is more powerful. It's a PS add-in, not an 
> >automation tool for setting layer and USM settings.
> >
> >Support is great! I just got notified the other by Harold that a 
new 
> >interim release was available. He's always improving the product. 
I 
> >get notices of interim releases every month or so.
> >
> >You can control sharpening separately for edges and surfaces. If 
> >white or black halos are a problem, you can adjust them 
separately, 
> >too.
> >  
> >
> and Harald Heim is up there with Ed Hamrick of VueScan, in my 
book, for 
> consistent support, updates, and personal accessibility..
> 
>  
> Keith Krebs
> 


Harold is great at customer support. It cannot be stressed enough!

Another who deserves accolades is Vlad at NeatImage. He provides 
great customer service: constant update notifications, very 
reasonable prices, free updates within versions, inexpensive updates 
to new versions, etc. Constsantly accessible on his support site. I 
went from Pro to Pro+ for $10, for example.

Chris Breeze at Breeze Systems also belongs in any pantheon of 
customer service mavens. Chris is constantly improving 
BreezeBrowser. Very reasonable price. Free upgrades for life (until 
recently, now for one year for those not "grandfathered"). Another 
one who is constantly accessible on his Yahoo! Groups site.

Cheers,

Mitch