Digital BW, The Print

...I don't know about you guys, but my inkjet in now my main form of 
photo output so you can't keep me off the photo... "I need to fix 
this NOW!!!"

mark

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Bob Michaels" 
<bob@b...> wrote:
> MIS will tell you up front that they're not the best as responding 
to
> e-mail and that phoning them is the best way. My experience bears 
that
> out. Like you, I'd love to correspond by e-mail but in their case I
> find time to call. Call and you're find their customer service is
> first rate. 
> Bob Michaels
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "LAJacobs"
> <lindajacobs@v...> wrote:
> > Forgive the OT post but I know many of you purchase from MIS 
> > Associates and I would like your input on their customer service. 
I 
> > was planning to purchase MIS bw carts for my C82 and/or my 1160, 
but 
> > I am having second thoughts because MIS has failed to respond to 
a 
> > customer service problem I'm having. The cartridge resetter I 
> > purchased seems to be defective (tried 3 diff carts), which has 
> > prevented me from refilling their carts with the UC match inks I 
> > purchased from them. I contacted MIS via Email last Sunday but 
have 
> > had no response thus far. I am unable to telephone MIS during the 
day 
> > so email is my method of contact.  I used their Customer 
Service/Tech 
> > Support email address. 
> > 
> > Is this typical of MIS' customer service?
> > 
> > TIA for input/suggestions.
> > 
> > Linda J