Digital BW, The Print

Michael,

Thanks for the information. One reason I am trying to get this to work
on the 2200 is to get some experience with their system and if all
goes well, I would like to convert a 7000 to quadtone. 

I will give them the benefit of the doubt about service and try to
contact them again. 

Wayne


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "mfp90021"
<mfp90021@y...> wrote:
> 
> Yes, I am using Septone with a 9600 and have had it for about 4
> months now.  I love it and 
> have found the BW Guys to have excellent tech support.  Every time
> I've called they've 
> either answered the phone or have called me back within an hour.  The
> only time I've had 
> clogging problems was when I didn't use it for three weeks.  I called
> BW Guys and they told 
> me how to do a power clean (a maintenance cycle of the 9600 not well
> documented in the 
> manual) and the clogging disappeared. 
> 
> www.michaelfaye.com
> 
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Wayne Firth"
> <wfirth@s...> 
> wrote:
> > I recently purchased Septone from BW Guys to use in an Epson 2200.
> > After three days effort I still cannot get anything close to
> > acceptable nozzle tests. I contacted BW Guys and they immediately
> sent
> > me a stock email with instructions for a standard windex type
> > cleaning. This didn't work. Apparently, the ink is thinner than the
> > Epson ink and the cleaning cycles create foam. There is no way to
> > prevent the cleaning cycles. The printer insists on cleaning either
> > when it is plugged in or when it prints a nozzle test.
> > 
> > Has anyone else encountered this problem? Does anyone have any
> > suggestions. BW Guys doesn't seem to provide much support for their
> > product. It is just about impossible to get any information about
> this
> > system.
> > 
> > Please no lectures about getting Imageprint. I have Imageprint but
> > since I got a new computer Imageprint refuses to print and that is
> why
> > I am trying something else.
> > 
> > Wayne Firth