Digital BW, The Print

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Tom OConnell" 
<tomoc@y...> wrote:
> Steve-
> 
> I've never had this problem but you should first be sure it is a 
> windows issue.
> 
> Have you tried printing with any application other than PS?
> 
> When you installed the 4000 drivers, did you follow all the 
> instructions on the order of connecting the printer, etc? 
> 
> Very importantly...did you disable your firewall and virus scan 
> programs while you installed it?
> 
> Do you have another printer working on the same machine without 
> problem? (if you do, it is almost certainly a problem with the 4000 
> driver or driver installation).
> 
> I don't know where you bought your printer, but 
> DigitalArtSupplies.com has given me great tech support for the 2 
> small problems I did have with it using the Epson driver (I'm now 
> mostly using Image Print).
> 
> Post again if these ideas don't work...there will surely be someone 
> here with the right answer.
> 
> good luck,
> 
> Tom O'Connell

I do have other printers working fine - but they are all on USB1.1

Spoke to Epson again, much more helpful guy this time.  Was not too 
pleased that his colleague told me to re-install windows - dumb idea, 
another PS activation bites the dust....

Anyway, their knowledge base is pointing to a problem with 
hyperthreaded P4 processors, USB2 and the 4000 - which does not 
currently seem to be addressed with the downloads.
I will re-install the drivers (after ripping them out completely this 
time) and try it from scratch with firewire.

I didn't take out all my Norton stuff the first time I installed, but 
I tried that with Epson on Sunday running with MSCONFIG open and the 
systray empty - made no difference.

Thanks

Steve