Digital BW, The Print

On win 2000/Epson 2200, the latest version of QTR won't

a) save its settings. Each time it's closed and opened it reverts to it's
unsaved settings and the help shows up as it opens up in "virgin" mode and
it sometimes gives me some errors in the process


b) when it is open, it won't print - hit print the image of the file goes
away and nothing else happens?

any ideas? Anyone else getting this?

(Stephen hasn't been able to decipher much from the log file - jus thought
someone else might have)

Previous version that was working was GUI 2.1.2 + QTR 2.1b