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Digital BW, The Print

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Re: [Digital BW] Cleaning Cone Inks from a 7600

2005-01-06 by Joel Pickford

> Must be a location (part of the world) thing. Every
> Epson and third 
> party service company that has come in here has
> literally yelled to me 
> about them NOT covering anything ink related because
> of third party 
> inks, end of story. Where are you?
> Mark

Central California.  The service guys were out of San
Jose.  The first guy who did the first head
replacement was really nice.  He had a terminal
disease and didn't seem to care about anything but
trying to do some good for the people whose machines
he was servicing.  The second guy they sent out for
the second head replacement was the hatchet man.  He
delivered an ultimatum of no more service if the
machine was running third party inks.

The first guy told me that he once did four head
relpacements for a Cone ink user (with whom I happened
to be acquainted).  When I told the second guy this,
he just repeated his ultimatum.

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