Digital BW, The Print

So you are saying when I need service to ask for the oldest, sickest 
technician they got?
:)
Mark

On Jan 6, 2005, at 4:21 PM, Joel Pickford wrote:

> > Must be a location (part of the world) thing. Every
>  > Epson and third
>  > party service company that has come in here has
>  > literally yelled to me
>  > about them NOT covering anything ink related because
>  > of third party
>  > inks, end of story. Where are you?
>  > Mark
>
>  Central California.  The service guys were out of San
>  Jose.  The first guy who did the first head
>  replacement was really nice.  He had a terminal
>  disease and didn't seem to care about anything but
>  trying to do some good for the people whose machines
>  he was servicing.  The second guy they sent out for
>  the second head replacement was the hatchet man.  He
>  delivered an ultimatum of no more service if the
>  machine was running third party inks.
>
>  The first guy told me that he once did four head
>  relpacements for a Cone ink user (with whom I happened
>  to be acquainted).  When I told the second guy this,
>  he just repeated his ultimatum.
>
>


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