He's right, always say that. And also tell them you only use Epson media, nothing exotic that would give them an excuse to blow you off - only consumables made by them, especially the inkset. > > I forgot. Epson support will ask you if you are using genuine Epson > inks. Learn to set aside all you inherent honesty and say "yes, I am > using genuine Epson ink". Epson service will accept no other answer. > Until you tell this white lie, they will go no further. I was finally > "coached" into realizing I had to say yes by the customer rep in Long > Beach who agreed to a warranty replacement. > > Bob Michaels > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "zonepeter" > <zonepeter@a...> wrote: > > > > Bob, > > Yes, those are the lines I am seeing. Thanks for confirming what I > > thought. Have to dig out the warranty and see what I bought. > > Thanks for the response. It is just good to know. > > Peter > > > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Bob Michaels" > > <bob@b...> wrote: > > > > > > You mean a thin continous line in the direction of the print head > > like > > > one nozzle was firing? After I wore out my first 1280, the second > > one > > > started doing this. It was diagnosed on-line by others as the bad > > > circuit board. I think the lines extending outside the print area is > > > the key indicator. Epson did a warranty replacement for mine. > > > > > > Sorry I can't offer any hope if it's out of warranty. > > > > > > Bob Michaels > > > > > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "zonepeter" > > > <zonepeter@a...> wrote: > > > > > > > > Hello, > > > > I am experiencing thin horizontal lines on my prints. They are > > > > horizontal relative to the paper, regardless of the orientation > > of > > > > the print (lanscape or portrait). This has appeared on occasion > > in > > > > the past, but always resloved itslef after a few test prints. > > The > > > > lines frequently extend beyond the margin of the print. > > > > All nozzle checks, alignments, etc are good. These are printed > > > > lines, not banding. I am using UT2, but did see some lines like > > > > these recently when I had OEM inks in trying to clear a clog from > > > > hell. > > > > I seem to recall reading that lines like this can be due to the > > > > failure of one of the boards and is the end of the line for the > > > > printer (ug!) Does this sound like that problem. Any hope?? > > > > (on to a 4000?) > > > > Thanks to all.
Message
Re: 1280 / horizontal lines
2005-02-16 by john dean
Attachments
- No local attachments were found for this message.