Thanks, Bob and John. The printer is almsot 3 years old. I know I
bought an extended warranty, but I think it is from Comp USA. Can't
remember how long it runs for. Have to find it when I get home.
Thanks for the advise on dealing with tech support. Is frustrating
to have this happen when there are such exciting developments with
the technology.
Peter
-- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Bob Michaels"
<bob@b...> wrote:
>
> I forgot. Epson support will ask you if you are using genuine Epson
> inks. Learn to set aside all you inherent honesty and say "yes, I am
> using genuine Epson ink". Epson service will accept no other answer.
> Until you tell this white lie, they will go no further. I was
finally
> "coached" into realizing I had to say yes by the customer rep in
Long
> Beach who agreed to a warranty replacement.
>
> Bob Michaels
>
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "zonepeter"
> <zonepeter@a...> wrote:
> >
> > Bob,
> > Yes, those are the lines I am seeing. Thanks for confirming what
I
> > thought. Have to dig out the warranty and see what I bought.
> > Thanks for the response. It is just good to know.
> > Peter
> >
> > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Bob
Michaels"
> > <bob@b...> wrote:
> > >
> > > You mean a thin continous line in the direction of the print
head
> > like
> > > one nozzle was firing? After I wore out my first 1280, the
second
> > one
> > > started doing this. It was diagnosed on-line by others as the
bad
> > > circuit board. I think the lines extending outside the print
area is
> > > the key indicator. Epson did a warranty replacement for mine.
> > >
> > > Sorry I can't offer any hope if it's out of warranty.
> > >
> > > Bob Michaels
> > >
> > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "zonepeter"
> > > <zonepeter@a...> wrote:
> > > >
> > > > Hello,
> > > > I am experiencing thin horizontal lines on my prints. They
are
> > > > horizontal relative to the paper, regardless of the
orientation
> > of
> > > > the print (lanscape or portrait). This has appeared on
occasion
> > in
> > > > the past, but always resloved itslef after a few test
prints.
> > The
> > > > lines frequently extend beyond the margin of the print.
> > > > All nozzle checks, alignments, etc are good. These are
printed
> > > > lines, not banding. I am using UT2, but did see some lines
like
> > > > these recently when I had OEM inks in trying to clear a clog
from
> > > > hell.
> > > > I seem to recall reading that lines like this can be due to
the
> > > > failure of one of the boards and is the end of the line for
the
Show quoted textHide quoted text
> > > > printer (ug!) Does this sound like that problem. Any hope??
> > > > (on to a 4000?)
> > > > Thanks to all.