Digital BW, The Print

Thanks, Bob and John.  The printer is almsot 3 years old.  I know I 
bought an extended warranty, but I think it is from Comp USA.  Can't 
remember how long it runs for.  Have to find it when I get home.   
Thanks for the advise on dealing with tech support.  Is frustrating 
to have this happen when there are such exciting developments with 
the technology.

Peter

-- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Bob Michaels" 
<bob@b...> wrote:
> 
> I forgot. Epson support will ask you if you are using genuine Epson
> inks. Learn to set aside all you inherent honesty and say "yes, I am
> using genuine Epson ink". Epson service will accept no other answer.
> Until you tell this white lie, they will go no further. I was 
finally
> "coached" into realizing I had to say yes by the customer rep in 
Long
> Beach who agreed to a warranty replacement. 
> 
> Bob Michaels
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "zonepeter"
> <zonepeter@a...> wrote:
> > 
> > Bob,
> > Yes, those are the lines I am seeing.  Thanks for confirming what 
I 
> > thought.  Have to dig out the warranty and see what I bought.
> > Thanks for the response.  It is just good to know.
> > Peter
> > 
> > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Bob 
Michaels" 
> > <bob@b...> wrote:
> > > 
> > > You mean a thin continous line in the direction of the print 
head 
> > like
> > > one nozzle was firing? After I wore out my first 1280, the 
second 
> > one
> > > started doing this. It was diagnosed on-line by others as the 
bad
> > > circuit board. I think the lines extending outside the print 
area is
> > > the key indicator. Epson did a warranty replacement for mine. 
> > > 
> > > Sorry I can't offer any hope if it's out of warranty. 
> > > 
> > > Bob Michaels 
> > > 
> > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "zonepeter"
> > > <zonepeter@a...> wrote:
> > > > 
> > > > Hello,
> > > > I am experiencing thin horizontal lines on my prints.  They 
are 
> > > > horizontal relative to the paper, regardless of the 
orientation 
> > of 
> > > > the print (lanscape or portrait).  This has appeared on 
occasion 
> > in 
> > > > the past, but always resloved itslef after a few test 
prints.  
> > The 
> > > > lines frequently extend beyond the margin of the print.
> > > > All nozzle checks, alignments, etc are good.  These are 
printed 
> > > > lines, not banding.  I am using UT2, but did see some lines 
like 
> > > > these recently when I had OEM inks in trying to clear a clog 
from 
> > > > hell.
> > > > I seem to recall reading that lines like this can be due to 
the 
> > > > failure of one of the boards and is the end of the line for 
the 
> > > > printer (ug!)  Does this sound like that problem.  Any hope??
> > > > (on to a 4000?)
> > > > Thanks to all.