Digital BW, The Print

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, Christer
Rosewelll <christerart@m...> wrote:
> Epson wanted to charge his credit card $400 in order to send a 
> replacement overnight - a refurb one which my friend refused.

Christer: That $400 is never charged UNLESS you don't return the old
one. That's just to insure you don't try to get an extra printer for free

> When dealing with Epson you have to get past the first two levels in 
> order to get anything taken care of.

Christer: That certainly can be the case in sticky situations. I've
had to resort to that once. But again, they immediately did a warranty
replacement when I honestly told them I had damaged the printer by
trying to use a 3rd party flush cart that was missing the chip. It
seems to vary. 

Bob Michaels