Digital BW, The Print

Hello,

I know many of you deal with MIS Supply, so maybe you can tell me where they are. I 
recieved an order a week ago with the wrong items (right on the invoice, wrong in the 
box). I've phoned and left a couple messages and sent emails through their site for a 
week. They have not answered or responded once. 

Any ideas? Are they known for a lack of (or no) support?

-Ben Zlotkin  - SF.