Digital BW, The Print

In my last post I made a couple of statments that were told to me by 
Gary Rogers the developer of the Piezo Software. I just received an 
email telling me that what I described is not in fact accurate. 

With this in mind I have decided to post the response that I received 
and my response....

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Michael,

The second paragraph of your comment is false.
It is also poorly constructed.

ICQ profiles used by the PiezographyBW and
PiezographyBW Pro24 system have always been
generated specific to the target printer. 

We never averaged curves.
I have no idea what you meant by:
"Before they would profile each printer and then 
avaerage the curves."

For example, the ICQ profile for the Epson Stylus 
COLOR 3000 using the PiezographyBW ink set and
Somerset Velvet was generated from targets printed
on the Epson Stylus COLOR 3000 with the 
PiezograhyBW ink set and Somerset Velvet paper.
This applies to all supported printers/ink sets/papers.

I expect you to immediately correct your erroneous statement.
In the future, I suggest that you verify your comments concerning
how we implement our technology before you spread misinformation
on the web.

The tone of the entire comment, specifically the first
paragraph, is petty, and unfair to Bill. At the time he
made those comments, we were unaware that the
readings from our new spectrophotometer would be
(ever so slightly) different from our older unit.
Also, not all of the new profiles differ from the previous generation.

Gary

---------------------------------------------------------------

Gary,

Enough!

You were the one that told me you were now profiling for specific 
printers in lieu of just taking the average profile for the earlier 
releases of the software. You said that it would be impossible to 
have profiles for all the different printers that the software is 
supporting.

Either you guys are out of touch or you are feeding us bad info.

And yes, Bill told me that my density problems had nothing to do with 
the software. Then you tell me that is was the software due to the 
new profiles made on new and "more sophisticated equipment".

I am really getting tired of getting  beat up by you.  We are trying 
to work with the industry and it's changing so fast. If you change 
the profiles and don't tell people, how are we to react when our 
images do not print right.

I was printing 20 images that I sold to a local corporation. I could 
not get the densities to work. Then you tell me that the software is 
the problem. I wasted paper, ink and time. Don't start  lecturing me 
about retracting statements that you made.

Since you want a retraction, I will post this exchange and let 
everyone else sort it out.

I have been talking Piezo up! I have been a dedicated customer. But I 
will not be put in any position due to your misinformation. An 
apology is in order.

Mike
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History,

Two weeks ago I received a very disturbing letter accusing me posting 
rather thoughless accusations agains the Piezo system referring to 
the Greenies and DSS. I responded with copies of every post I had 
made proving that I never said what I had been accused of. At that 
time I decided to back off and not publicly post any more info 
regarding what my experiences were with the Piezo inks. In fact, I 
even posted a message buying the IJM line that the problem was with 
the new profiles. Well guess what folks, my dampers and heads were 
full of sludge. Was this sludge caused by the Piezo inks? Who knows, 
but my feeling is that it was.

I will no longer discuss anything that has to do with the Piezo 
system. 

Mike