Digital BW, The Print

The "new" or "enhanced" eye-one photo package has the exact same spectrophotometer 
as the old one.  Only the firmware is changed on the new model and although GM could 
easily send you a firmware patch that would allow you to get access to the new features 
they will not do so - not even for an upgrade fee.  You have to buy the whole new package 
including spectrophotometer (which you already have) to get the new features.

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, Steve Kale <stevekale@b...> 
wrote:
> Uhh!  So the check is in the spectrophotometer itself?  Seems a bit nasty.
> So if you upgrade they have to send you a whole new spectro?  I guess I can
> understand them charging for the upgrade but it does seem a little
> expensive. 
> 
> 
> > From: Carl Schofield <scho@m...>
> > Reply-To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> > Date: Mon, 16 May 2005 19:13:01 -0000
> > To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> > Subject: [Digital BW] Re: Eye One Match 3.2a available including Digital
> > Camera Profiler
> > 
> > See this long thread on Gailbraith's color managment forum back in March.
> > Look for the 
> > "official" post in that thread from the GM rep (Thomas Kunz) and my and other
> > responses.  
> > They are not budging on this issue and if you purchased your eye-one photo
> > package 
> > prior to 12/04 you don't get access to any of the new goodies.  They will let
> > you purchase 
> > a scanner and beamer upgrades but you cannot even purchase the editor or
> > camera 
> > modules unless you buy a whole new package.
> > http://www.robgalbraith.com/ubbthreads/showflat.php?
> > Cat=0&Number=318644&an=0&page=6#318644
> >