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Digital BW, The Print

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Eye One Match 3.2a available including Digital Camera Profiler

Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-16 by Carl Schofield

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Steve Kale" <stevekale@b...> wrote:
> Not sure how "new" this is but I just noticed that the Eye One Match software has been 
> updated.  Still waiting for the Profile Editor software.

Unfortunately none of these new features can be used by those of us who purchased eye-one 
photo package last year or earlier.  Same hardware but they won't let you upgrade the 
firmware to access the profile editor (when it becomes available) nor the digital camera 
module.

Re: [Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-16 by Steve Kale

I know this is policy but are you sure?  I did not have to enter anything in
order to gain access to the digital camera module....
Show quoted textHide quoted text
> From: Carl Schofield <scho@...>
> Reply-To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Date: Mon, 16 May 2005 18:28:19 -0000
> To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Subject: [Digital BW] Re: Eye One Match 3.2a available including Digital
> Camera Profiler
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Steve Kale"
> <stevekale@b...> wrote:
>> Not sure how "new" this is but I just noticed that the Eye One Match software
>> has been 
>> updated.  Still waiting for the Profile Editor software.
> 
> Unfortunately none of these new features can be used by those of us who
> purchased eye-one
> photo package last year or earlier.  Same hardware but they won't let you
> upgrade the 
> firmware to access the profile editor (when it becomes available) nor the
> digital camera 
> module.
> 
> 
>

Re: [Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-16 by Steve Kale

Is the check when you register to download or something?
Show quoted textHide quoted text
> From: Steve Kale <stevekale@...>
> Reply-To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Date: Mon, 16 May 2005 20:02:20 +0100
> To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Subject: Re: [Digital BW] Re: Eye One Match 3.2a available including Digital
> Camera Profiler
> 
> I know this is policy but are you sure?  I did not have to enter anything in
> order to gain access to the digital camera module....
>

[Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-16 by Carl Schofield

See this long thread on Gailbraith's color managment forum back in March.  Look for the 
"official" post in that thread from the GM rep (Thomas Kunz) and my and other responses.  
They are not budging on this issue and if you purchased your eye-one photo package 
prior to 12/04 you don't get access to any of the new goodies.  They will let you purchase 
a scanner and beamer upgrades but you cannot even purchase the editor or camera 
modules unless you buy a whole new package.
http://www.robgalbraith.com/ubbthreads/showflat.php?
Cat=0&Number=318644&an=0&page=6#318644

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, Steve Kale <stevekale@b...> 
wrote:
Show quoted textHide quoted text
> I know this is policy but are you sure?  I did not have to enter anything in
> order to gain access to the digital camera module....
> 
> 
> > From: Carl Schofield <scho@m...>
> > Reply-To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> > Date: Mon, 16 May 2005 18:28:19 -0000
> > To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> > Subject: [Digital BW] Re: Eye One Match 3.2a available including Digital
> > Camera Profiler
> > 
> > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Steve Kale"
> > <stevekale@b...> wrote:
> >> Not sure how "new" this is but I just noticed that the Eye One Match software
> >> has been 
> >> updated.  Still waiting for the Profile Editor software.
> > 
> > Unfortunately none of these new features can be used by those of us who
> > purchased eye-one
> > photo package last year or earlier.  Same hardware but they won't let you
> > upgrade the 
> > firmware to access the profile editor (when it becomes available) nor the
> > digital camera 
> > module.
> > 
> > 
> >

Re: [Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-16 by Steve Kale

Uhh!  So the check is in the spectrophotometer itself?  Seems a bit nasty.
So if you upgrade they have to send you a whole new spectro?  I guess I can
understand them charging for the upgrade but it does seem a little
expensive.
Show quoted textHide quoted text
> From: Carl Schofield <scho@...>
> Reply-To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Date: Mon, 16 May 2005 19:13:01 -0000
> To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Subject: [Digital BW] Re: Eye One Match 3.2a available including Digital
> Camera Profiler
> 
> See this long thread on Gailbraith's color managment forum back in March.
> Look for the 
> "official" post in that thread from the GM rep (Thomas Kunz) and my and other
> responses.  
> They are not budging on this issue and if you purchased your eye-one photo
> package 
> prior to 12/04 you don't get access to any of the new goodies.  They will let
> you purchase 
> a scanner and beamer upgrades but you cannot even purchase the editor or
> camera 
> modules unless you buy a whole new package.
> http://www.robgalbraith.com/ubbthreads/showflat.php?
> Cat=0&Number=318644&an=0&page=6#318644
>

[Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-16 by Carl Schofield

The "new" or "enhanced" eye-one photo package has the exact same spectrophotometer 
as the old one.  Only the firmware is changed on the new model and although GM could 
easily send you a firmware patch that would allow you to get access to the new features 
they will not do so - not even for an upgrade fee.  You have to buy the whole new package 
including spectrophotometer (which you already have) to get the new features.

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, Steve Kale <stevekale@b...> 
wrote:
Show quoted textHide quoted text
> Uhh!  So the check is in the spectrophotometer itself?  Seems a bit nasty.
> So if you upgrade they have to send you a whole new spectro?  I guess I can
> understand them charging for the upgrade but it does seem a little
> expensive. 
> 
> 
> > From: Carl Schofield <scho@m...>
> > Reply-To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> > Date: Mon, 16 May 2005 19:13:01 -0000
> > To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> > Subject: [Digital BW] Re: Eye One Match 3.2a available including Digital
> > Camera Profiler
> > 
> > See this long thread on Gailbraith's color managment forum back in March.
> > Look for the 
> > "official" post in that thread from the GM rep (Thomas Kunz) and my and other
> > responses.  
> > They are not budging on this issue and if you purchased your eye-one photo
> > package 
> > prior to 12/04 you don't get access to any of the new goodies.  They will let
> > you purchase 
> > a scanner and beamer upgrades but you cannot even purchase the editor or
> > camera 
> > modules unless you buy a whole new package.
> > http://www.robgalbraith.com/ubbthreads/showflat.php?
> > Cat=0&Number=318644&an=0&page=6#318644
> >

[Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-16 by edrudolpho

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Carl Schofield" <scho@m...> 
wrote:
> The "new" or "enhanced" eye-one photo package has the exact same spectrophotometer 
> as the old one.  Only the firmware is changed on the new model and although GM could 
> easily send you a firmware patch that would allow you to get access to the new features 
> they will not do so - not even for an upgrade fee.  You have to buy the whole new 
package 
> including spectrophotometer (which you already have) to get the new features.

in my opinion, that's a really bad policy.  is there any chance of getting gm to offer some 
sort of upgrade path?  by the way, i couldn't connect to the discussion link on the rob 
galbraith site.

ed

[Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-16 by Carl Schofield

Sorry, truncated the url:
http://tinyurl.com/9s2yx

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "edrudolpho" <erudolph@p...> 
wrote:
Show quoted textHide quoted text
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Carl Schofield" <scho@m...> 
> wrote:
> > The "new" or "enhanced" eye-one photo package has the exact same spectrophotometer 
> > as the old one.  Only the firmware is changed on the new model and although GM could 
> > easily send you a firmware patch that would allow you to get access to the new features 
> > they will not do so - not even for an upgrade fee.  You have to buy the whole new 
> package 
> > including spectrophotometer (which you already have) to get the new features.
> 
> in my opinion, that's a really bad policy.  is there any chance of getting gm to offer some 
> sort of upgrade path?  by the way, i couldn't connect to the discussion link on the rob 
> galbraith site.
> 
> ed

RE: [Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-17 by Paul D. DeRocco

> From: Carl Schofield
>
> Unfortunately none of these new features can be used by those of
> us who purchased eye-one
> photo package last year or earlier.  Same hardware but they won't
> let you upgrade the
> firmware to access the profile editor (when it becomes available)
> nor the digital camera
> module.

I don't understand this. For profiling a camera, or editing an existing
profile, you wouldn't normally even plug in the spectro.

--

Ciao,               Paul D. DeRocco
Paul                mailto:pderocco@...

[Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-17 by Carl Schofield

The spectrophotometer also serves as a "dongle" and you cannot access any features in 
the Match software without having the spectrophotometer attached.  Additionally, your 
firmware must be enabled (licensed) to access specific features, such as camera,  scanner, 
or profile editor.

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Paul D. DeRocco" 
<pderocco@i...> wrote:
Show quoted textHide quoted text
> > From: Carl Schofield
> >
> > Unfortunately none of these new features can be used by those of
> > us who purchased eye-one
> > photo package last year or earlier.  Same hardware but they won't
> > let you upgrade the
> > firmware to access the profile editor (when it becomes available)
> > nor the digital camera
> > module.
> 
> I don't understand this. For profiling a camera, or editing an existing
> profile, you wouldn't normally even plug in the spectro.
> 
> --
> 
> Ciao,               Paul D. DeRocco
> Paul                mailto:pderocco@i...

Re: [Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-17 by Steve Kale

same
Show quoted textHide quoted text
> From: dfaprinting <dfaprinting@...>
> Reply-To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Date: Tue, 17 May 2005 00:06:34 -0000
> To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Subject: [Digital BW] Re: Eye One Match 3.2a available including Digital
> Camera Profiler
> 
> I just realised something, they never sent me a notice about the
> update, even though I did register very recently (around two months
> ago).
>

Re: [Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-17 by Steve Kale

Well I just got a nasty one of my own.  I bought the Eye One after Dec 14 on
on the basis of the new modules, ie it would be able to profile my camera
etc.  The Digital Camera module can only work with the Colorchecker SG.
This was not included with the Eye One package and so I asked Gretag where
it was.  Here was their response:

" Please be informed that the Color Checker SG is not included in the
EyeOne package.

The price and part-no are as follows:

50106        ColorChecker SG        EUR 325.00

For any further questions, please do not hesitate to contact us."

[Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-17 by Louis Dina

Not that it's a lot of consolation, but Gretag Colorchecker SG costs 
$285 at Chromix.com in the US.  Still isn't cheap.

Lou


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, Steve Kale 
<stevekale@b...> wrote:
> Well I just got a nasty one of my own.  I bought the Eye One after 
Dec 14 on
> on the basis of the new modules, ie it would be able to profile my 
camera
> etc.  The Digital Camera module can only work with the Colorchecker 
SG.
> This was not included with the Eye One package and so I asked 
Gretag where
> it was.  Here was their response:
> 
> " Please be informed that the Color Checker SG is not included in 
the
Show quoted textHide quoted text
> EyeOne package.
> 
> The price and part-no are as follows:
> 
> 50106        ColorChecker SG        EUR 325.00
> 
> For any further questions, please do not hesitate to contact us."

Re: [Digital BW] Re: Eye One Match 3.2a available including Digital Camera Profiler

2005-05-19 by Steve Kale

Yesterday I received a note from Gretag that they would send me a
Colorchecker at no charge.  So at least my situation was resolved
satisfactorily.  I also mentioned the lack of notice re the upgrade and sure
enough later in the day an email was distributed.  So I guess they are being
responsive but perhaps not to all people.  Keep persisting.
Show quoted textHide quoted text
> From: Steve Kale <stevekale@...>
> Reply-To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Date: Tue, 17 May 2005 10:49:28 +0100
> To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Subject: Re: [Digital BW] Re: Eye One Match 3.2a available including Digital
> Camera Profiler
> 
> Well I just got a nasty one of my own.  I bought the Eye One after Dec 14 on
> on the basis of the new modules, ie it would be able to profile my camera
> etc.  The Digital Camera module can only work with the Colorchecker SG.
> This was not included with the Eye One package and so I asked Gretag where
> it was.  Here was their response:
> 
> " Please be informed that the Color Checker SG is not included in the
> EyeOne package.
> 
> The price and part-no are as follows:
> 
> 50106        ColorChecker SG        EUR 325.00
> 
> For any further questions, please do not hesitate to contact us."
>

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