Digital BW, The Print

I thought the group may be interested in my resent experience with 
Epson Customer services in the UK regarding the replacement for the 
2100 printer:

On reading the recommendations on this forum I purchased a new Epson 
2100 which was faulty when delivered. The supplier was insistent that 
I should not return it but to arrange to have a new replacement sent 
direct from Epson. The printer was taken to an Epson Express Centre 
for replacement. Three weeks passed before I was contacted by Epson 
and was informed that the 2100 is no longer being made, I was offered 
an R1800 instead. I pointed out that this was a less expensive printer 
and that according to a much respected user group, the R1800 is not a 
like for like replacement for the 2100. Epson insisted that the R1800 
was the replacement for the 2100 and will not move on their 
replacement offer. I offered to pay the difference between the 2100 
and the 2400 but they would not budge. I assumed that the 2400 was the 
replacement for the 2100 from the posts on this forum but Epson say 
no, the R1800 replaces the 2200.

I would be interested to hear from anyone in the group who has any 
thoughts this.

Regards, Kev Bell