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Digital BW, The Print

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Re: [Digital BW] MIS ink cartridges not working.

2005-05-30 by Brian Ellis

>My second problem speaks more >directly to the quality of the product.
>If I can't get a good test pattern I will >never get a quality image.
>There is something wrong with the ink, >because I know that the printer
>is working perfectly.  (I ran many tests >before installing the MIS carts)

MIS occasionally has problems with the cartridges. There was a thread here a 
month or two ago where various people related the various problems they 
experienced. When I used MIS inks I got bad cartridges (leaking ink) 
probably one out of every five or six, then there was a problem with the ink 
mixture that went on for quite a while. However, MIS customer service was 
excellent, they always sent replacement cartridges promptly and didn't 
require that I return the defective cartridges.

----- Original Message ----- 
From: "morley4now" <morley4now@...>
To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
Sent: Sunday, May 29, 2005 10:54 AM
Subject: Re: [Digital BW] MIS ink cartridges not working.


Thank you everybody for your help.  After removing the tape over the
vent holes I was able to get ink on paper, but with very disappointing
results.

I have not been able to print a single purging test pattern without
serious banding. The nozzle test utility confirms that some of the
nozzles are clogged.  I have done at least 12 cleaning cycles and
printed 6 test patterns, and NOW I AM ALMOST OUT OF INK.

My experience with this ink system has not been good. I am very
disappointed. My first problem was partly my fault, because I did not
remove the tape over the vent holes, but I didn't because the Epson
documentation said not to and I got no instructions to the contrary
from MIS. It seems to me that this is an obvious source of problems
that can be cured with a simple instruction.

My second problem speaks more directly to the quality of the product.
If I can't get a good test pattern I will never get a quality image.
There is something wrong with the ink, because I know that the printer
is working perfectly.  (I ran many tests before installing the MIS carts)

At this point I have not given MIS the opportunity to address my
issues, so I can't comment on there customer support, hopefully it
will be good.

Is this unique, or are others having problems too?

Morley


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