Hi Stephen, thanks for getting back to me on this --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Stephen Billard" <stephen@s...> wrote: > "Invalid Tiff tags in file" is shown if the TIFF XResolution tag or YResolution > tag are less than or equal to zero. "TIFF format not supported" is shown if the > TIFF file is not 1 bit, 4 bit, 8 bit, 16 bit, or 24bit. Usually this is because > the image file is in CMYK format. It was a 16-bit Greyscale file, about 200mb with an adjustment (curves) layer. Only happens with 2.3 not 2.2.4 > > What method do you use to "send" the Photoshop file to the GUI?. I put a shortcut in the PS 'Helpers' folder, which shows up in the 'file' > 'jump to' menu item. Again, no trouble with 2.2.4 The crash is > most likely because the TIFF processor I use tripped over something in the file. > One speculation is that Photoshop is still writing to the file when the GUI > picks it up. (This could cause all the above issues.) > > Some things to try: Save the file in Photoshop and then print it afterwards. Tried that, made no difference. Only thing that worked was converting to 8-bit. If > this works, then the above speculation is correct. If not, you can send me the > files and I can determine what QTR doesn't like about them. As I mentioned above the problem files are big, I'nm not sure it's worth the effort. I installed this mostly to see if I could generate a curve for the R2400 yet, (no problem with that) but I din't actually have one yet. I'll try a few different 16-bit files and see if I can detect a pattern & get back to you. Thanks, Steve Karafyllakis > > -Stephen > www.sbillard.org/Stephen > > > > -----Original Message----- > > From: DigitalBlackandWhiteThePrint@yahoogroups.com > > [mailto:DigitalBlackandWhiteThePrint@yahoogroups.com] On > > Behalf Of Steven Karafyllakis > > Sent: Friday, August 12, 2005 9:49 PM > > To: DigitalBlackandWhiteThePrint@yahoogroups.com > > Subject: [Digital BW] Roy: QTR 2.3 problems > > > > > > Hi Roy; > > > > Last night I reinstalled 2.3 hoping a couple of bugs had been fixed, > > but I guess not yet. Here's what's happening: The first time I tried > > to 'send' an image from Photoshop, the GUI crashed. Oddly enough this > > behavior was not repeated again in the 8-10 following tests. Next: I > > tried to send it several 16-bit images I had printed before > > with 2.24, > > and got two error flags: 'TIFF format not supported' and > > 'invalid TIFF > > tags in file'. If I convert those same files to 8-bit, they > > print fine. Anything to be done about this, or should I just > > wait for your next > > update? > > > > Thanks > > > > Steve Karafyllakis > > > >
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Re: [Digital BW] Roy: QTR 2.3 problems
2005-08-13 by Steven Karafyllakis
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