Digital BW, The Print

Hello Raphael,

Sorry to hear about the problems, they certainly should not have
happened and that sort of thing is very frustrating.  I am not trying
to  excuse or justify what happened, but after having dealt with MIS
for several years now my take on it is that they are a small company
trying to keep up with a rapidly changing industry.  I suspect the
work load there is high and there are bound to be mistakes on
occasion.

I too have had a few botched orders over the years, but the service
over all has been excellent+ and friendly.  On several occasions I've
had to return things because of my mistake or changed circumstances,
and they have never refused or argued with me or challenged anything.

So my response is to not judge too harshly and give them a chance. 
Many of their products are very popular, considered to be the best,
and not available anywhere else.  MIS is a valuable resource and
lifeline for many of us.  They are friends, not opponents.  They are
on the good side of The Force, not the dark side <g>.

Regards,
Clayton


Info on black and white digital printing at    
http://www.cjcom.net/digiprnarts.htm