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Digital BW, The Print

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Message

Re: Problem installing R2400 drivers

2005-11-05 by roleiman

Charlie, you may have the solution. The error message you got is the 
same one I did when I tried installing with the USB after getting 
the other error messge with the Firewire. You know, I spent an hour 
on the phone with Epson "support," specifically with a tech who had 
never heard of this problem and ascribed it to a failure in my OS. 
Wish I got your person. I am going to give your suggestion a try and 
will let you know. Thanks again.
David


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Charlie 
Dunton" <cvdunton@v...> wrote:
>
> If the other suggestions don't help, you might try what I was told 
to
> do by the Epson tech. I was haveing a problem with a different file
> that you are, but it may well be the same fix. The faq explaines 
how
> to do it; here's the link. I had been pulling my hair out for 
several
> hours and it took the tech a hour to get to this point. Ultimately,
> the fix was so simple.
> 
> http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?
BV_UseBVCookie=yes&infoType=FAQ&oid=54861&prodoid=53540920&foid=61082
> 
> I'm not sure if Yahoo will like such a long url, so if it doesn't 
work
> go to the Epson.com support page, find the page for the R2400, 
select
> "Top Faqs For This Product" and click on faq #9.
> 
> Good luck,
> 
> Charlie
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "roleiman"
> <simsedg@a...> wrote:
> >
> > Friends, I have run into a dead end while trying to install the 
> > drivers for my R2400 with the provided install disc. It gets 
through 
> > the first few windows until the image that instructs you to hook 
to 
> > printer to the computer. When I do this, I get a message: "Files 
> > Needed The file epppdtmn.sys on Epson 1394.3 printer Install 
Disk One 
> > is needed." When I browse for that file, it is not in the 
folder. I 
> > eventually get a message from Windows indicating that there is a 
> > problem with the installation and that the device may not work. 
At the 
> > end of the process I installed the Epson Guide, but none of the 
> > drivers. I have tried the install several times with the same 
outcome. 
> > I then downloaded the drivers from Epson with the same result. I 
have 
> > been using the firewire connection but will try the USB when I 
get 
> > home. Is it possible that the problem is with Windows? 
Suggestions? 
> > Thanks.
> >
>

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