Digital BW, The Print

LOL...um...taking it kind of personally?

Waiting a month to get my profiles an contacting this vendor after 2 
weeks....than 3 weeks, than 4 weeks later finally taking issue with 
the silence and no contact?

I actually find that pretty patient....

Im not calling him names.....never got out of line with any of my 
letters to him....

Then I find that others are getting communication from him....and 
their profiles.

I have good reason to less than pleased......and to see if after 
googling his name to see that others.

In the fred miranda forum I have found several other people with the 
same treatment today.


Interesting that you think that I am taking this personally. Not 
personally like im insulted....just personally like somone took my 
$100.00 and gave me nothing not even the decency of a 
reply....especially in light of others getting their product and 
replys.

He had the ability to answer my question before I paid my $100.00.

I have several print jobs I want to do and this is holding up my  
work.....and its not just stuff for my wall....but customers.

I just wrote pay-pal with an offical complaint....I only have 45 
days from purchase to register a complaint.....30 days has been more 
than reasonable.

Roman
-

-- In DigitalBlackandWhiteThePrint@yahoogroups.com, James Coffee 
<groups@j...> wrote:
>
> Hi Roman...
> 
> Sounds like you are taking this all kind of personally.  If he is 
in your neighborhood do go over.  Get to know him.  You'll probably 
get more than you paid for.  Relax a bit.
> 
> -Jim-
> 
> 
>   ----- Original Message ----- 
>   From: Roman 
>   To: DigitalBlackandWhiteThePrint@yahoogroups.com 
>   Sent: Thursday, November 10, 2005 10:17 AM
>   Subject: [Digital BW] Re: Dry Creek Photo (hope somone can help)
> 
> 
>   I find this disturbing....not because you got profiles, but 
because 
>   I sent 2 targets to this person as well as paid with pay pal.
> 
>   I always used Dry Creek photos site for learning about color and 
>   respected the information gotten there.
> 
>   I sent this over a month ago...have written him 5 times and I 
get no 
>   response at all.
> 
>   Does anyone have a valid contact information for this person?
> 
>   This person is actually local to my home here in hillsboro, and 
I am 
>   tempted to walk over an knock on their door. Unusual for 
>   me....usually very easy to get along with...but no response can 
get 
>   rather frustrating.
> 
>   ANy tip would be appreciated.
> 
>   Roman
> 
>   --- In DigitalBlackandWhiteThePrint@yahoogroups.com, 
stephenpho@a... 
>   wrote:
>   >
>   > I sent Dry Creek three profile requests yesterday Tues. Nov 
8th. I 
>   next day 
>   > mailed them at 5:30 PM   from New Jersey. One for a 
Konica/Minolta 
>   5430DL , 
>   > another one for my Epson 9600 and a third for my Epson 4800.   
>   Today Wed Nov 9, 
>   > at 9:24 PM Ethan emailed the profiles for the 4800 and Konica 
>   printers with the 
>   > 9600 promised for tomorrow, and as usual their pretty dead 
nuts 
>   on.   Hope 
>   > this helps. 
>   > 
>   > 
>   >  
>   > 
>   > 
>   > Stephen Lacko
>   > 
>   > Belmar, NJ 07719
>   > 
>   > 
>   > stephenpho@a...
>   > 
>   > Konica 5430 profiles:
>   > Single profile: Accent Opaque Vellum Paper: $50
>   > Additional profile: Epson Premium Luster Paper: $50
>   > Additional profile: Epson Somerset Velvet Paper: $50
>   > 
>   > Profiles created: 9 November, 2005
>   > 
>   > Payment received: $150
>   > Check Number: 7500  
>   > 
>   > Dry Creek Photo
>   > Custom profiling service purchase details:
>   > 
>   > Stephen Lacko
>   > 
>   > Belmar, NJ 07719
>   > 
>   > stephenpho@a...
>   > 
>   > Konica 5430 profiles:
>   > Single profile: Accent Opaque Vellum Paper: $50
>   > Additional profile: Epson Premium Luster Paper: $50
>   > Additional profile: Epson Somerset Velvet Paper: $50
>   > 
>   > Profiles created: 9 November, 2005
>   > 
>   > Payment received: $150
>   > Check Number: 7500Stephen,
>   > 
>   > Thank you for using our custom profiling service. The Accent 
>   Vellum profile 
>   > for your 5430 DL and the luster profile for the 4800 are 
attached. 
>   The Velvet 
>   > paper requires measuring on a different, slower system. I will 
>   forward it along 
>   > when it is available -- should be tomorrow. Also included 
below is 
>   a color 
>   > gamut map comparing the mid-tone color range of your printer 
to 
>   Adobe RGB and 
>   > sRGB.
>   > 
>   > The usual comments about checking rendering intents apply - 
>   Relative 
>   > Colorimetric should be the best for most images, while shots 
with 
>   heavy shadow detail 
>   > or extensive saturated colors can benefit from Perceptual 
>   rendering. We 
>   > improved our profiling algorithms since the last time we built 
>   profiles for you. 
>   > Traditionally, the Saturation intent has either been mapped to 
the 
>   Perceptual 
>   > intent or reserved for printing business graphics such as 
>   PowerPoint slides where 
>   > primary colors are all that matter. Neither struck us as 
useful, 
>   so we built 
>   > our own. We tune the Saturation tonality to fall between Rel. 
>   Color. and 
>   > Perceptual, while biasing colors towards heightened saturation 
and 
>   clean primaries. 
>   > This works well for many images, particularly ones where you 
want 
>   some extra 
>   > punch. Saturation rendering may well, in fact, prove to be the 
>   most generally 
>   > useful for both your laser printer and the Velvet paper.
>   > 
>   > All this may sound complicated, but after reviewing a handful 
of 
>   images you 
>   > quickly get a feel for which rendering intent best complements 
the 
>   image 
>   > content.
>   > 
>   > If you have any questions or comments, please feel free to 
contact 
>   us.
>   > 
>   > Regards,
>   > Ethan Hansen
>   > Dry Creek Photo
>   > 
>   >  
>   > 
>   > 
>   > 
>   > 
>   > [Non-text portions of this message have been removed]
>   >
> 
> 
> 
> 
> 
> 
> 
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