Digital BW, The Print

>>Seriously Tom, I would be very interested to see how those people 
will treat you at this point. I have found them to be arrogant and 
surprisingly disinterested in the concerns of their customers and 
potential customers. Please keep us abreast of developments.

Tim T.<<<

Tim-

Did you get this feeling from email or from phone calls? I've had a 
few "short" email responses from them, but I knew it was when they 
were really busy getting out the 6.0 version.

Any time I have phoned them, I've gotten smart friendly helpful 
service. There is a lot of criticism in the forums comparing Jon to 
Gates... Whatever... They've been great to me.

Tom O'Connell