Digital BW, The Print

"Mr. Doyle is probably not aware of Mail Order Rule --"  nor is he probably aware of your order since your experience doesn't mirror the general concensus of those who do business with Shades of Paper/ Jim Doyle.  Give him a call and get to the bottom of it.



Tom Husband <tom.husband@...> wrote:                                  Did you try to make another contact with them?  Their phone number is on the
 home page.  I received an order within the last month and have been very
 satisfied with their customer service.  Perhaps, like Will suggests,
 something happened and the order never got to them.
 
 Tom
 
 On 7/16/06, santonov2you <antonovsergei@...> wrote:
 >
 > To try it out, I ordered one box of each paper more than month ago and
 > still have no idea what is going on with my order. During this time
 > both papers were in and out of stock in shadesofpaper, but I got no
 > feedback about my order or about when it will be shipped. Mr. Doyle is
 > probably not aware of Mail Order Rule -- if order cannot be shipped in
 > 30 days, supplier have to contact the customer and ask, if the order
 > should be canceled.
 > I understand that both those papers are overhyped and in short supply,
 > but I cannot accept very poor customer service from shadesofpaper --
 > no order confirmation, no shipping info, no feedback whatsoever. The
 > only positive moment is that Mr. Doyle didn't charge my credit card
 > yet.
 >
 > Thanks,
 > Sergei
 >
 
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