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Digital BW, The Print

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Re: my initial success at BO printing has come to a sad end

2006-09-07 by paulmwhiting

Thanks, Bob,

I can't seem to access much, it's pretty well sealed up. Tried
jiggling some levers and wheels, then tried printing again but no
luck. The paper feeds about an inch and a half, stop, the power light
flashes and then the paper light (center button) flashes and I get the
error message.  I suppose I could remove a panel back there, just a
few Phillips screws seem to be holding it in place.

And Paul, thanks for your thoughts, but this printer apparently does
not have a back feed slot. The only slot in the back is for the CD holder.

Thanks everyone, lots of good suggestions pouring in.

Paul

> Epson consumer tech support is basically worthless. They just input
> your question and read the response from a script. I'd be willing to
> bet the person you talked to could not tell a 220 from a 2200 if the
> labels were removed. The primary clue is that he told you NO Epson
> printer could handle that stock. Most of us print on some very heavy
> stock with Epson printers and have no problems. 
> 
> Turn the printer around and see all the little things that move and
> trigger sensors in the paper feed area. It's all visible and not very
> complex. Something has gone wrong there. There is a high probability
> you can dignose the problem and correct. 
> 
> If you can't fix it, and it's under warranty, be persistent and get
> them to do a replacement. 
> 
> Bob Michaels

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