Digital BW, The Print

I'd love to have good things to say about Jon Cone's quad black 
system and his tech support, but unfortunately I can't.

I bought his complete kit last year and later bought an Epson 
recommended on the Inkjetmall website (an 1160.) The machine 
commissioned fine with its own inks but two jets blocked solid after 
I flushed out and installed the new quad blacks.

Three calls to tech support went unanswered, so I airmailed the 
defective materials back. Later (in early December) I sent a personal 
letter to Jon Cone by registered airmail. All 5 of my communications 
have gone unanswered.

I'm now a few hundred $s down and have dead a Epson on my hands. 

Draw your own conclusions.