Digital BW, The Print

Are you Andrew?

What cleaning solutions have you tried with your printer? What did you
return to Cone?

I can't help you fix any outstanding issues you may have with ConeTech, but
I can help and offer advice on 1160 maintenance etc and getting Piezography
to work well on you printer. But, of course, it is long enough ago now that
you are probably out of warranty on your printer etc etc.

But, to be clear, whilst you were not my customer, I am here to try and help
if I can. I'm 99% sure that just about any failing printer can be cleared,
even if only for using OEM inks again (or indeed, by using OEM inks!)

Best regards,
Nij

Nigel Rheam
MWORDS Limited   www.mwords.co.uk   Digital Fine Art



> -----Original Message-----
> From: atmcintyre2001 [mailto:amcintyre@...]
> Sent: 21 January 2002 16:00
> To: DigitalBlackandWhiteThePrint@yahoogroups.com
> Subject: [Digital BW] Piezo Technical Support?
>
>
> I'd love to have good things to say about Jon Cone's quad black
> system and his tech support, but unfortunately I can't.
>
> I bought his complete kit last year and later bought an Epson
> recommended on the Inkjetmall website (an 1160.) The machine
> commissioned fine with its own inks but two jets blocked solid after
> I flushed out and installed the new quad blacks.
>
> Three calls to tech support went unanswered, so I airmailed the
> defective materials back. Later (in early December) I sent a personal
> letter to Jon Cone by registered airmail. All 5 of my communications
> have gone unanswered.
>
> I'm now a few hundred $s down and have dead a Epson on my hands.
>
> Draw your own conclusions.
>