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Digital BW, The Print

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Re: [Digital BW] Piezo Technical Support?

2002-01-23 by meander@mail.dk

At 13:09 +0000 23/1/02, Andrew McIntyre wrote:
>Under the UK 'Sale of Goods' Act anything offered for sale is 
>required to be "Of merchantable quality and suitable for the purpose 
>for which it is sold." Quite clearly what I received did not comply 
>- hence my reason for rejecting it.


Same here in Denmark. I dropped Piezo because I spent too much time 
de-clogging and not printing. Much of the free support came from the 
users, like the windex trick and the 1160 being the best printer at 
that time. I think the clogging and greenies issues should have been 
up front from the start, not as an after thought. I am still amazed 
about the original claim that no dyes were used or the ink was pure 
pigment yet the greenies suggest different. I think it was Jerry O, a 
user, who first questioned the tone from day one. Instead of pulling 
his leg about his sight we should have asked ConeTech for a 
definitive statement.
  It is a pity that we are two of the, only 30 or so, people who 
failed with the product because I actually liked the prints!

However, I think we should be careful in our criticism of whether or 
not Piezo was prematurely marketed, and not tar people like Nij  of 
mwords  with the same brush. I received a lot of after sales help 
from Nij. For people who have the time, patience and money to play 
with piezo his service is second to none.

jerry.

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