Digital BW, The Print

Paul,

Well, Epson tech support said I shouldn't have to do a head 
alignment on this printer.  As for the horizontal banding I was 
occasionally seeing, they said that's due to clogged nozzles or 
paper feeding issues, not head alignment.  They also said I 
shouldn't be using the Epson premium glossy for head alignments even 
though the manual and the setup from the control panel says you 
can.  They recommended either the enhanced matte or premium luster 
for this.

that's all I know.  we'll see how it goes from here.

good luck to you!
~ian

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "bwinkjet" 
<bwinkjet@...> wrote:
>
> Hi Ian,
> 
> Able to get it quieted down.  Rebooted, turned it (Watcher) off, 
> rebooted and turned printer on and it has been quiet since.  
Strange 
> goings on.  Would be interested to hear what you learn about the 
> paper sensor.
> 
> Paul
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Ian" 
> <inframepix@> wrote:
> >
> > Paul,
> > 
> > That's interesting.  If the Watcher is turned off, it's not 
suppose 
> > to still be moving the print heads.  Did you go into preferences 
> and 
> > tell it not to start when your computer starts?  I'd try that 
and 
> > then reboot and see if it continues to move the print heads at 
> > intervals.
> > 
> > On a side note with my printer, I may have a paper sensor issue 
> > which Epson tech support says can be calibrated.  Of course, I 
have 
> > to reach them via phone while i'm in front of the printer which 
> > involves rushing home at 5pm and catching them before they close 
at 
> > 6pm PST. 
> > 
> > ~ian
> > 
> > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "bwinkjet" 
> > <bwinkjet@> wrote:
> > >
> > > Hi John,
> > > 
> > > I turned off Printer Watcher and now (my work station is next 
to 
> > the 
> > > 3800) ever little bit I hear the printer whir and the head 
move.  
> > Not 
> > > sure what is going on but I suspect you are correct.  (and the 
> > > intervals seem quite frequent)  By the way, there is no lever 
to 
> > > allow the print heads to be moved manually off the capping 
> station 
> > on 
> > > this printer model.
> > > 
> > > Paul
> > > 
> > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "John 
Moody" 
> > > <moodymz3@> wrote:
> > > >
> > > > Thanks for the heads up; pun intended… :-)
> > > > Yeah, I can just envision … from their viewpoint the glitch 
is 
> > not 
> > > pissing
> > > > away ink at timed intervals.
> > > > 
> > > > Best regards,
> > > > John Moody
> > > > FROM EPSON TECH SUPPORT:
> > > > ============
> > > > We have noticed during this initial release that some users 
are
> > > > experiencing above average nozzle drop out due to a glitch 
in 
> the
> > > > Printer
> > > > Watcher program. This glitch is causing the print head to 
move 
> > from
> > > > the
> > > > home position at timed intervals we believe this motion is 
> > exposing
> > > > the
> > > > printhead to air thus drying the nozzles. Please observe your
> > > > printer while
> > > > it's idle to determine if the problems you are experiencing 
> > might be
> > > > because of this glitch. If so the solution for now is to 
> disable 
> > the
> > > > Printer Watcher until our engineers have a chance to correct 
the
> > > > software
> > > > and release an updated version. To disable the Printer 
Watcher 
> > > right-
> > > > click
> > > > on the icon in your system tray and select "settings," 
choose 
> the
> > > > option
> > > > "do not open application when computer starts" then 
> > select "exit."
> > > > 
> > 
==================================================================
> > > > 
> > > > 
> > > > 
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> >
>