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me and my 3800 woes...

me and my 3800 woes...

2007-01-23 by Ian

Ok, I have to admit...I'm not a technician.  My strong suit is getting 
aesthetically pleasing and compelling images captured to the camera -
getting them on to paper is another story! 
Since I'm finding all of this a bit overwhelming at the moment i'm 
going to try asking what I think are simple questions in hopes of 
getting simple, straightforward answers.

1)  can I use plain inkjet paper for nozzle checks and head 
alignments?  i've ended up using Epson Premium Glossy photo paper so 
far and that seems excessive to have to do it that way. 

2)  Twice while running the alignment utility, the job has given me a 
paper mismatch error even though I'm certain i set up the parameters 
correctly (run from the printer console, not from the pc applet).  
Anyone ever have this issue?

3)  I read somewhere (maybe here) that the printer switches between 
photo black/matte black cartridges automatically depending on the type 
of paper you tell it you're using.  My understanding is that you have 
to switch the cartridges from the printer console (even though both 
cartridges are installed, you have to manually switch which one is 
used).  Am i correct?

4)  After finally running the first head alignment and nozzle check, I 
was able to print some great prints.  Let the printer sit for two days 
and the next print that came off the printer had vertical banding 
again. Ran both the nozzle and alignment utilities and it began 
printing fine again.  Do both of these utilities fix the banding or 
was it just the alignment utility?

5)  Would anyone like to buy my brand new 3800 for a good price and 
become my personal printer? :)


thanks for all the advice!

Ian

Re: [Digital BW] me and my 3800 woes...

2007-01-24 by atodzia@cox.net

See answers inserted after questions.

Andy

On Tue, 23 Jan 2007 23:49:15 -0000, you wrote:

>Ok, I have to admit...I'm not a technician.  My strong suit is getting 
>aesthetically pleasing and compelling images captured to the camera -
>getting them on to paper is another story! 
>Since I'm finding all of this a bit overwhelming at the moment i'm 
>going to try asking what I think are simple questions in hopes of 
>getting simple, straightforward answers.
>
>1)  can I use plain inkjet paper for nozzle checks and head 
>alignments?  i've ended up using Epson Premium Glossy photo paper so 
>far and that seems excessive to have to do it that way. 
YES

>
>2)  Twice while running the alignment utility, the job has given me a 
>paper mismatch error even though I'm certain i set up the parameters 
>correctly (run from the printer console, not from the pc applet).  
>Anyone ever have this issue?

>
>3)  I read somewhere (maybe here) that the printer switches between 
>photo black/matte black cartridges automatically depending on the type 
>of paper you tell it you're using.  My understanding is that you have 
>to switch the cartridges from the printer console (even though both 
>cartridges are installed, you have to manually switch which one is 
>used).  Am i correct?

It switches automatically depending on the media type selected in the
print driver. Haven't looked into the console switching, if it exists.

>
>4)  After finally running the first head alignment and nozzle check, I 
>was able to print some great prints.  Let the printer sit for two days 
>and the next print that came off the printer had vertical banding 
>again. Ran both the nozzle and alignment utilities and it began 
>printing fine again.  Do both of these utilities fix the banding or 
>was it just the alignment utility?
>
>5)  Would anyone like to buy my brand new 3800 for a good price and 
>become my personal printer? :)

My 3800 is behaving very well once I became familiar with using it. I
think you just need a little more patience and time with it. I had my
own quirky dealings with it for the first week.
Show quoted textHide quoted text
>

>
>thanks for all the advice!
>
>Ian
>
>

RE: [Digital BW] me and my 3800 woes...

2007-01-24 by Eric Neilsen Photo

_____  
Show quoted textHide quoted text
From: DigitalBlackandWhiteThePrint@yahoogroups.com
[mailto:DigitalBlackandWhiteThePrint@yahoogroups.com] On Behalf Of Ian
Sent: Tuesday, January 23, 2007 5:49 PM
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: [Digital BW] me and my 3800 woes...

 

Ok, I have to admit...I'm not a technician. My strong suit is getting 
aesthetically pleasing and compelling images captured to the camera -
getting them on to paper is another story! 
Since I'm finding all of this a bit overwhelming at the moment i'm 
going to try asking what I think are simple questions in hopes of 
getting simple, straightforward answers.

1) can I use plain inkjet paper for nozzle checks and head 
alignments? i've ended up using Epson Premium Glossy photo paper so 
far and that seems excessive to have to do it that way. 



[EJ Neilsen] Yes, plain paper is fine.


2) Twice while running the alignment utility, the job has given me a 
paper mismatch error even though I'm certain i set up the parameters 
correctly (run from the printer console, not from the pc applet). 
Anyone ever have this issue?

[EJ Neilsen] I don't need to run an alignment that often. I don't have that
printer so I won't speak to the mismatch error, but are you running the
utility from the computer or printer?



3) I read somewhere (maybe here) that the printer switches between 
photo black/matte black cartridges automatically depending on the type 
of paper you tell it you're using. My understanding is that you have 
to switch the cartridges from the printer console (even though both 
cartridges are installed, you have to manually switch which one is 
used). Am i correct?

4) After finally running the first head alignment and nozzle check, I 
was able to print some great prints. Let the printer sit for two days 
and the next print that came off the printer had vertical banding 
again. Ran both the nozzle and alignment utilities and it began 
printing fine again. Do both of these utilities fix the banding or 
was it just the alignment utility?

[EJ Neilsen] Again, you should need to run an alignment that often. A nozzle
check will generally take care of drop outs and some banding. 


5) Would anyone like to buy my brand new 3800 for a good price and 
become my personal printer? :)



[EJ Neilsen] Perhaps, what might work for you is to go slow and ask
questions. The Espon Wide Format groups may also be a good resource for
these issues. 


thanks for all the advice!

Ian

_ 

Eric Neilsen Photography

4101 Commerce Street, Suite 9

Dallas, TX 75226

214-827-8301

http://ericneilsenphotography.com

 

Skype : ejprinter

_._,_.___ 

_ 



[Non-text portions of this message have been removed]

Re: [Digital BW] me and my 3800 woes...

2007-01-24 by CDTobie@aol.com

In a message dated 1/23/07 6:56:51 PM, inframepix@... writes:


> 1)  can I use plain inkjet paper for nozzle checks and head
> alignments?  i've ended up using Epson Premium Glossy photo paper so
> far and that seems excessive to have to do it that way.
> 
At times its hard to analyze nozzle checks unless they are on a glossy paper, 
and you use a loop... it also makes it easier to distinguish between 
alignment samples. So yes, it hurts, but yes, its the right way to do it.
> 
> 2)  Twice while running the alignment utility, the job has given me a
> paper mismatch error even though I'm certain i set up the parameters
> correctly (run from the printer console, not from the pc applet). 
> Anyone ever have this issue?
> 
Nope, but media is not really the issue with the alignment utility, so I'd 
ignore it...
> 
> 3)  I read somewhere (maybe here) that the printer switches between
> photo black/matte black cartridges automatically depending on the type
> of paper you tell it you're using.  My understanding is that you have
> to switch the cartridges from the printer console (even though both
> cartridges are installed, you have to manually switch which one is
> used).  Am i correct?
> 
The key thing to note about 3800 changes is not how much ink it takes (Epson 
claims virtually none) but the TIME it takes (I'd estimate three minutes). You 
won't possibly miss this process; you'll be well aware when it happens!
> 
> 4)  After finally running the first head alignment and nozzle check, I
> was able to print some great prints.  Let the printer sit for two days
> and the next print that came off the printer had vertical banding
> again. Ran both the nozzle and alignment utilities and it began
> printing fine again.  Do both of these utilities fix the banding or
> was it just the alignment utility?
> 
Nozzle check doesn't "fix" anything, it just tells you whats broken... <G> 
But sometimes just running a print or two will make things clear up, so its not 
possible to predict what element was the cause...
> 
> 5)  Would anyone like to buy my brand new 3800 for a good price and
> become my personal printer? :)
> 
> Doesn't sound like a good deal... I'll pass!
> 
> thanks for all the advice!
> 
> For what its worth!

C. David Tobie
Product Technology Manager
ColorVision Business Division
DataColor Inc.
CDTobie@...
www.colorvision.com



[Non-text portions of this message have been removed]

RE: [Digital BW] me and my 3800 woes...

2007-01-24 by John Moody

CD, It must be too late in the evening.  I believe you have previously
mentioned the thickness of the media is critical for alignment samples
..

Ian, alignment requires the correct paper.  You are using Epson paper,
right?  If not, you need to do custom paper setup, which I suggest not
attempting until you have more experience with the procedures.

I tried to find a section in the book and online guides (printer and LFP
remote panel) that might help you out.  The information is so widely
scattered, that it is not possible to point you to a particular area.
Unfortunately, you need to immerse yourself into all of it, and then
experiment.  You could go through $100s of dollars of materials using a
disorganized approach, and still not know what’s happening.  Maybe checkout
a local camera club?
That being said, you should be able to align the 3800 with the supplied
luster paper (the bag that says “for use with auto head alignment during
printer installation), and make fantastic prints on luster right away, so I’
m not sure what went wrong.   Keep at it; you will get there.

Best regards,
John Moody
Show quoted textHide quoted text
-----Original Message-----
From: DigitalBlackandWhiteThePrint@yahoogroups.com
[mailto:DigitalBlackandWhiteThePrint@yahoogroups.com]On Behalf Of
CDTobie@aol.com
Sent: Tuesday, January 23, 2007 10:04 PM
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: Re: [Digital BW] me and my 3800 woes...


In a message dated 1/23/07 6:56:51 PM, inframepix@...
<mailto:inframepix%40hotmail.com>  writes:

> 1)  can I use plain inkjet paper for nozzle checks and head
> alignments?  i've ended up using Epson Premium Glossy photo paper so
> far and that seems excessive to have to do it that way.
>
At times its hard to analyze nozzle checks unless they are on a glossy
paper,
and you use a loop... it also makes it easier to distinguish between
alignment samples. So yes, it hurts, but yes, its the right way to do it.
>
> 2)  Twice while running the alignment utility, the job has given me a
> paper mismatch error even though I'm certain i set up the parameters
> correctly (run from the printer console, not from the pc applet).
> Anyone ever have this issue?
>
Nope, but media is not really the issue with the alignment utility, so I'd
ignore it...



[Non-text portions of this message have been removed]

me and my 3800 woes... (Helpful info on nozzle checks for anyone running a 3800)

2007-01-24 by Ian

John,

I'm using Epson premium glossy Photo paper for the head alignments.  
I burned through the Luster paper supplied with the printer 
already.  
Just so you all know I'm not completely nutty, I'm including an 
excerpt from an Epson technician reply I recieved today regarding 
nozzle checks on the 3800.  As for the prints I'm getting off the 
printer, when everything is working correctly, I'm very happy with 
the results of my b/w prints using the ABW settings with minimal 
tweaking.
Thanks again for listening and for your input....

FROM EPSON TECH SUPPORT:
============
We have noticed during this initial release that some users are
experiencing above average nozzle drop out due to a glitch in the 
Printer
Watcher program. This glitch is causing the print head to move from 
the
home position at timed intervals we believe this motion is exposing 
the
printhead to air thus drying the nozzles. Please observe your 
printer while
it's idle to determine if the problems you are experiencing might be
because of this glitch. If so the solution for now is to disable the
Printer Watcher until our engineers have a chance to correct the 
software
and release an updated version. To disable the Printer Watcher right-
click
on the icon in your system tray and select "settings," choose the 
option
"do not open application when computer starts" then select "exit."
==================================================================


~ian

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "John Moody" 
<moodymz3@...> wrote:
>
> CD, It must be too late in the evening.  I believe you have 
previously
> mentioned the thickness of the media is critical for alignment 
samples
..
> 
> Ian, alignment requires the correct paper.  You are using Epson 
paper,
> right?  If not, you need to do custom paper setup, which I suggest 
not
> attempting until you have more experience with the procedures.
> 
> I tried to find a section in the book and online guides (printer 
and LFP
> remote panel) that might help you out.  The information is so 
widely
> scattered, that it is not possible to point you to a particular 
area.
> Unfortunately, you need to immerse yourself into all of it, and 
then
> experiment.  You could go through $100s of dollars of materials 
using a
> disorganized approach, and still not know what's happening.  Maybe 
checkout
> a local camera club?
> That being said, you should be able to align the 3800 with the 
supplied
> luster paper (the bag that says "for use with auto head alignment 
during
> printer installation), and make fantastic prints on luster right 
away, so I'
> m not sure what went wrong.   Keep at it; you will get there.
> 
> Best regards,
> John Moody
> 
> -----Original Message-----
> From: DigitalBlackandWhiteThePrint@yahoogroups.com
> [mailto:DigitalBlackandWhiteThePrint@yahoogroups.com]On Behalf Of
> CDTobie@...
> Sent: Tuesday, January 23, 2007 10:04 PM
> To: DigitalBlackandWhiteThePrint@yahoogroups.com
> Subject: Re: [Digital BW] me and my 3800 woes...
> 
> 
> In a message dated 1/23/07 6:56:51 PM, inframepix@...
> <mailto:inframepix%40hotmail.com>  writes:
> 
> > 1)  can I use plain inkjet paper for nozzle checks and head
> > alignments?  i've ended up using Epson Premium Glossy photo 
paper so
> > far and that seems excessive to have to do it that way.
> >
> At times its hard to analyze nozzle checks unless they are on a 
glossy
> paper,
> and you use a loop... it also makes it easier to distinguish 
between
> alignment samples. So yes, it hurts, but yes, its the right way to 
do it.
> >
> > 2)  Twice while running the alignment utility, the job has given 
me a
> > paper mismatch error even though I'm certain i set up the 
parameters
> > correctly (run from the printer console, not from the pc applet).
> > Anyone ever have this issue?
> >
> Nope, but media is not really the issue with the alignment 
utility, so I'd
Show quoted textHide quoted text
> ignore it...
> 
> 
> 
> [Non-text portions of this message have been removed]
>

RE: [Digital BW] me and my 3800 woes... (Helpful info on nozzle checks for anyone running a 3800)

2007-01-24 by John Moody

Thanks for the heads up; pun intended
 :-)
Yeah, I can just envision 
 from their viewpoint the glitch is not pissing
away ink at timed intervals.

Best regards,
John Moody
Show quoted textHide quoted text
-----Original Message-----
From: DigitalBlackandWhiteThePrint@yahoogroups.com
[mailto:DigitalBlackandWhiteThePrint@yahoogroups.com]On Behalf Of Ian
Sent: Wednesday, January 24, 2007 11:41 AM
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: [Digital BW] me and my 3800 woes... (Helpful info on nozzle checks
for anyone running a 3800)

John,

I'm using Epson premium glossy Photo paper for the head alignments.
I burned through the Luster paper supplied with the printer
already.
Just so you all know I'm not completely nutty, I'm including an
excerpt from an Epson technician reply I recieved today regarding
nozzle checks on the 3800. As for the prints I'm getting off the
printer, when everything is working correctly, I'm very happy with
the results of my b/w prints using the ABW settings with minimal
tweaking.
Thanks again for listening and for your input....

FROM EPSON TECH SUPPORT:
============
We have noticed during this initial release that some users are
experiencing above average nozzle drop out due to a glitch in the
Printer
Watcher program. This glitch is causing the print head to move from
the
home position at timed intervals we believe this motion is exposing
the
printhead to air thus drying the nozzles. Please observe your
printer while
it's idle to determine if the problems you are experiencing might be
because of this glitch. If so the solution for now is to disable the
Printer Watcher until our engineers have a chance to correct the
software
and release an updated version. To disable the Printer Watcher right-
click
on the icon in your system tray and select "settings," choose the
option
"do not open application when computer starts" then select "exit."
==================================================================



[Non-text portions of this message have been removed]

Re: [Digital BW] me and my 3800 woes... (Helpful info on nozzle checks for anyone running a 3800)

2007-01-24 by bwinkjet

Hi John,

I turned off Printer Watcher and now (my work station is next to the 
3800) ever little bit I hear the printer whir and the head move.  Not 
sure what is going on but I suspect you are correct.  (and the 
intervals seem quite frequent)  By the way, there is no lever to 
allow the print heads to be moved manually off the capping station on 
this printer model.

Paul

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "John Moody" 
<moodymz3@...> wrote:
>
> Thanks for the heads up; pun intended
 :-)
> Yeah, I can just envision 
 from their viewpoint the glitch is not 
pissing
> away ink at timed intervals.
> 
> Best regards,
> John Moody
> FROM EPSON TECH SUPPORT:
> ============
> We have noticed during this initial release that some users are
> experiencing above average nozzle drop out due to a glitch in the
> Printer
> Watcher program. This glitch is causing the print head to move from
> the
> home position at timed intervals we believe this motion is exposing
> the
> printhead to air thus drying the nozzles. Please observe your
> printer while
> it's idle to determine if the problems you are experiencing might be
> because of this glitch. If so the solution for now is to disable the
> Printer Watcher until our engineers have a chance to correct the
> software
> and release an updated version. To disable the Printer Watcher 
right-
Show quoted textHide quoted text
> click
> on the icon in your system tray and select "settings," choose the
> option
> "do not open application when computer starts" then select "exit."
> ==================================================================
> 
> 
> 
> [Non-text portions of this message have been removed]
>

Re: [Digital BW] me and my 3800 woes... (Helpful info on nozzle checks for anyone running a 3800)

2007-01-24 by Ian

Paul,

That's interesting.  If the Watcher is turned off, it's not suppose 
to still be moving the print heads.  Did you go into preferences and 
tell it not to start when your computer starts?  I'd try that and 
then reboot and see if it continues to move the print heads at 
intervals.

On a side note with my printer, I may have a paper sensor issue 
which Epson tech support says can be calibrated.  Of course, I have 
to reach them via phone while i'm in front of the printer which 
involves rushing home at 5pm and catching them before they close at 
6pm PST. 

~ian

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "bwinkjet" 
<bwinkjet@...> wrote:
>
> Hi John,
> 
> I turned off Printer Watcher and now (my work station is next to 
the 
> 3800) ever little bit I hear the printer whir and the head move.  
Not 
> sure what is going on but I suspect you are correct.  (and the 
> intervals seem quite frequent)  By the way, there is no lever to 
> allow the print heads to be moved manually off the capping station 
on 
> this printer model.
> 
> Paul
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "John Moody" 
> <moodymz3@> wrote:
> >
> > Thanks for the heads up; pun intended
 :-)
> > Yeah, I can just envision 
 from their viewpoint the glitch is 
not 
> pissing
> > away ink at timed intervals.
> > 
> > Best regards,
> > John Moody
> > FROM EPSON TECH SUPPORT:
> > ============
> > We have noticed during this initial release that some users are
> > experiencing above average nozzle drop out due to a glitch in the
> > Printer
> > Watcher program. This glitch is causing the print head to move 
from
> > the
> > home position at timed intervals we believe this motion is 
exposing
> > the
> > printhead to air thus drying the nozzles. Please observe your
> > printer while
> > it's idle to determine if the problems you are experiencing 
might be
> > because of this glitch. If so the solution for now is to disable 
the
> > Printer Watcher until our engineers have a chance to correct the
> > software
> > and release an updated version. To disable the Printer Watcher 
> right-
> > click
> > on the icon in your system tray and select "settings," choose the
> > option
> > "do not open application when computer starts" then 
select "exit."
> > 
==================================================================
Show quoted textHide quoted text
> > 
> > 
> > 
> > [Non-text portions of this message have been removed]
> >
>

Re: [Digital BW] me and my 3800 woes... (Helpful info on nozzle checks for anyone running a 3800)

2007-01-25 by bwinkjet

Hi Ian,

Able to get it quieted down.  Rebooted, turned it (Watcher) off, 
rebooted and turned printer on and it has been quiet since.  Strange 
goings on.  Would be interested to hear what you learn about the 
paper sensor.

Paul

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Ian" 
<inframepix@...> wrote:
>
> Paul,
> 
> That's interesting.  If the Watcher is turned off, it's not suppose 
> to still be moving the print heads.  Did you go into preferences 
and 
> tell it not to start when your computer starts?  I'd try that and 
> then reboot and see if it continues to move the print heads at 
> intervals.
> 
> On a side note with my printer, I may have a paper sensor issue 
> which Epson tech support says can be calibrated.  Of course, I have 
> to reach them via phone while i'm in front of the printer which 
> involves rushing home at 5pm and catching them before they close at 
> 6pm PST. 
> 
> ~ian
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "bwinkjet" 
> <bwinkjet@> wrote:
> >
> > Hi John,
> > 
> > I turned off Printer Watcher and now (my work station is next to 
> the 
> > 3800) ever little bit I hear the printer whir and the head move.  
> Not 
> > sure what is going on but I suspect you are correct.  (and the 
> > intervals seem quite frequent)  By the way, there is no lever to 
> > allow the print heads to be moved manually off the capping 
station 
> on 
> > this printer model.
> > 
> > Paul
> > 
> > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "John Moody" 
> > <moodymz3@> wrote:
> > >
> > > Thanks for the heads up; pun intended
 :-)
> > > Yeah, I can just envision 
 from their viewpoint the glitch is 
> not 
> > pissing
> > > away ink at timed intervals.
> > > 
> > > Best regards,
> > > John Moody
> > > FROM EPSON TECH SUPPORT:
> > > ============
> > > We have noticed during this initial release that some users are
> > > experiencing above average nozzle drop out due to a glitch in 
the
> > > Printer
> > > Watcher program. This glitch is causing the print head to move 
> from
> > > the
> > > home position at timed intervals we believe this motion is 
> exposing
> > > the
> > > printhead to air thus drying the nozzles. Please observe your
> > > printer while
> > > it's idle to determine if the problems you are experiencing 
> might be
> > > because of this glitch. If so the solution for now is to 
disable 
> the
> > > Printer Watcher until our engineers have a chance to correct the
> > > software
> > > and release an updated version. To disable the Printer Watcher 
> > right-
> > > click
> > > on the icon in your system tray and select "settings," choose 
the
Show quoted textHide quoted text
> > > option
> > > "do not open application when computer starts" then 
> select "exit."
> > > 
> ==================================================================
> > > 
> > > 
> > > 
> > > [Non-text portions of this message have been removed]
> > >
> >
>

Re: [Digital BW] me and my 3800 woes... (Helpful info on nozzle checks for anyone running a 3800)

2007-01-25 by Ian

Paul,

Well, Epson tech support said I shouldn't have to do a head 
alignment on this printer.  As for the horizontal banding I was 
occasionally seeing, they said that's due to clogged nozzles or 
paper feeding issues, not head alignment.  They also said I 
shouldn't be using the Epson premium glossy for head alignments even 
though the manual and the setup from the control panel says you 
can.  They recommended either the enhanced matte or premium luster 
for this.

that's all I know.  we'll see how it goes from here.

good luck to you!
~ian

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "bwinkjet" 
<bwinkjet@...> wrote:
>
> Hi Ian,
> 
> Able to get it quieted down.  Rebooted, turned it (Watcher) off, 
> rebooted and turned printer on and it has been quiet since.  
Strange 
> goings on.  Would be interested to hear what you learn about the 
> paper sensor.
> 
> Paul
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Ian" 
> <inframepix@> wrote:
> >
> > Paul,
> > 
> > That's interesting.  If the Watcher is turned off, it's not 
suppose 
> > to still be moving the print heads.  Did you go into preferences 
> and 
> > tell it not to start when your computer starts?  I'd try that 
and 
> > then reboot and see if it continues to move the print heads at 
> > intervals.
> > 
> > On a side note with my printer, I may have a paper sensor issue 
> > which Epson tech support says can be calibrated.  Of course, I 
have 
> > to reach them via phone while i'm in front of the printer which 
> > involves rushing home at 5pm and catching them before they close 
at 
> > 6pm PST. 
> > 
> > ~ian
> > 
> > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "bwinkjet" 
> > <bwinkjet@> wrote:
> > >
> > > Hi John,
> > > 
> > > I turned off Printer Watcher and now (my work station is next 
to 
> > the 
> > > 3800) ever little bit I hear the printer whir and the head 
move.  
> > Not 
> > > sure what is going on but I suspect you are correct.  (and the 
> > > intervals seem quite frequent)  By the way, there is no lever 
to 
> > > allow the print heads to be moved manually off the capping 
> station 
> > on 
> > > this printer model.
> > > 
> > > Paul
> > > 
> > > --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "John 
Moody" 
> > > <moodymz3@> wrote:
> > > >
> > > > Thanks for the heads up; pun intended
 :-)
> > > > Yeah, I can just envision 
 from their viewpoint the glitch 
is 
> > not 
> > > pissing
> > > > away ink at timed intervals.
> > > > 
> > > > Best regards,
> > > > John Moody
> > > > FROM EPSON TECH SUPPORT:
> > > > ============
> > > > We have noticed during this initial release that some users 
are
> > > > experiencing above average nozzle drop out due to a glitch 
in 
> the
> > > > Printer
> > > > Watcher program. This glitch is causing the print head to 
move 
> > from
> > > > the
> > > > home position at timed intervals we believe this motion is 
> > exposing
> > > > the
> > > > printhead to air thus drying the nozzles. Please observe your
> > > > printer while
> > > > it's idle to determine if the problems you are experiencing 
> > might be
> > > > because of this glitch. If so the solution for now is to 
> disable 
> > the
> > > > Printer Watcher until our engineers have a chance to correct 
the
> > > > software
> > > > and release an updated version. To disable the Printer 
Watcher 
> > > right-
> > > > click
> > > > on the icon in your system tray and select "settings," 
choose 
> the
> > > > option
> > > > "do not open application when computer starts" then 
> > select "exit."
> > > > 
> > 
==================================================================
Show quoted textHide quoted text
> > > > 
> > > > 
> > > > 
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> >
>

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