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Digital BW, The Print

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Re: [Digital BW] me and my 3800 woes... (Helpful info on nozzle checks for anyone running a 3800)

2007-01-24 by Ian

Paul,

That's interesting.  If the Watcher is turned off, it's not suppose 
to still be moving the print heads.  Did you go into preferences and 
tell it not to start when your computer starts?  I'd try that and 
then reboot and see if it continues to move the print heads at 
intervals.

On a side note with my printer, I may have a paper sensor issue 
which Epson tech support says can be calibrated.  Of course, I have 
to reach them via phone while i'm in front of the printer which 
involves rushing home at 5pm and catching them before they close at 
6pm PST. 

~ian

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "bwinkjet" 
<bwinkjet@...> wrote:
>
> Hi John,
> 
> I turned off Printer Watcher and now (my work station is next to 
the 
> 3800) ever little bit I hear the printer whir and the head move.  
Not 
> sure what is going on but I suspect you are correct.  (and the 
> intervals seem quite frequent)  By the way, there is no lever to 
> allow the print heads to be moved manually off the capping station 
on 
> this printer model.
> 
> Paul
> 
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "John Moody" 
> <moodymz3@> wrote:
> >
> > Thanks for the heads up; pun intendedÂ… :-)
> > Yeah, I can just envision Â… from their viewpoint the glitch is 
not 
> pissing
> > away ink at timed intervals.
> > 
> > Best regards,
> > John Moody
> > FROM EPSON TECH SUPPORT:
> > ============
> > We have noticed during this initial release that some users are
> > experiencing above average nozzle drop out due to a glitch in the
> > Printer
> > Watcher program. This glitch is causing the print head to move 
from
> > the
> > home position at timed intervals we believe this motion is 
exposing
> > the
> > printhead to air thus drying the nozzles. Please observe your
> > printer while
> > it's idle to determine if the problems you are experiencing 
might be
> > because of this glitch. If so the solution for now is to disable 
the
> > Printer Watcher until our engineers have a chance to correct the
> > software
> > and release an updated version. To disable the Printer Watcher 
> right-
> > click
> > on the icon in your system tray and select "settings," choose the
> > option
> > "do not open application when computer starts" then 
select "exit."
> > 
==================================================================
> > 
> > 
> > 
> > [Non-text portions of this message have been removed]
> >
>

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