Digital BW, The Print

Does this group have a moderartor.   Cant' he just be dumped?

 

 

 

-----Original Message-----
From: DigitalBlackandWhiteThePrint@yahoogroups.com
[mailto:DigitalBlackandWhiteThePrint@yahoogroups.com] On Behalf Of Editor
P.O.V. Image Service
Sent: Saturday, May 19, 2007 9:59 AM
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: Re: [Digital BW] More CS3 printing problems reported..

 

..within a session, it may be ONLY with Win Vista installations. Are 
you using Vista or another Win OS?

Adobe OTOH is saying it's because they have moved to a new per-document 
oriented work flow. Increasingly, it's looking to be a problem of the 
interrelationship between Windows and Photoshop CS3 - possibly related 
to how the Mac side coding didn't translate as expected to the Windows 
platform.

As for your other question: about the numbers of satisfied vs. 
dissatisfied CS3 customers...

1) Satisfaction is not the singular appropriate measure for whether an 
upgrade is advisable or successful. Things like: not breaking a feature 
that worked, computability, cost, number of bugs, all play into the 
choice of the user. Satisfaction simply measures whether, on the whole a 
consumer is happy with their choice. There is tons of psychological, 
marketing, and communications data showing how and why, even WITH 
significant problems relating to a purchased product, people will 
generally report they are "satisfied" with their purchase. Even if they 
find substantial bugs, people will still continue to report being 
"satisfied" after a purchase decision (not least because of selective 
perception to reinforce a purchasing decision as "correct") 
Accordingly, users being "satisfied" is a mighty low bar to set, 
especially when we are talking about the only real professional image 
editing program in the market. 

2) I don't think even Adobe has those numbers.

3) The same argument is often made about many products. In my 
experience with inkjet printing, for example, that argument was made by 
many who pointed out the initial inaccurate/misadvertised claims by 
EPSON, in its own marketing materials, of the print longevity of the 
1280 and 880 series of EPSON dye-based printers.

The issue wasn't whether (in that case) it made nice prints. It was 
whether EPSON's own claims were valid and/or whether the product had 
significant issues which could affect (but might well not) 
users/consumers. Similarly, for me, the issue is NOT whether people 
should upgrade to CS3, whether it has great new features, or even if it 
generally works well. The issue is that potential consumers and people 
who have already bought, should have this information easily available.

EPSON, Adobe, Canon, MicroSoft, etc. all advertise on YAHOO!, Google, 
and all over the net. They get the good news out quite easily, and 
trumpet it repeatedly. (I also give products that perform as reported 
solid reviews.) But, for people to know about potential product 
shortcomings, lists related in some way to the product are one of the 
most useful means for conveying such info. In fact, it's part of the 
rationale for these lists: debate regarding the pros and cons of 
particular products and/or approaches/methodologies.

Eric Neilsen wrote:

>Keith, Are you saying that from session to session or within a session CS3
>uses your system default? I have not found that to be the case. If I close
>CS3, then yes next time I open it is on default to system, but if I 
print a
>file and go to make another print of the same file, it uses any 
setting that
>I used.
>
> 
>

-- 

Keith Krebs

"Just some guy," caretaker of the Multiverse's largest EPSON printer 
User Community (highly recommended by Vogon Poets and MegaDodo 
Publications), at:
http://groups. <http://groups.yahoo.com/group/EPSON_Printers/>
yahoo.com/group/EPSON_Printers/
and the Multiverse's largest Canon printer User Community at:
http://groups. <http://groups.yahoo.com/group/Canon-printers>
yahoo.com/group/Canon-printers
"For the rest of you out there, the secret is to bang the rocks together 
guys"

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