Digital BW, The Print

I would like to give credit where credit is due and state that MIS got to me in less than a day and graciously offered to replace the cartridges and explained what may have happened. . Now THAT is customer service.
  Frank
  

frankjay02 <frankjay02@...> wrote:
          It is called a constructive query steve...and please keep your left 
handed insults private with me and deal man to man and not demean 
youself in public with your overt snippiness. And btw, I thanked the 
author in another email that you were NOT privy to... 

--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "skefford_1" 
<keff.antispam@...> wrote:
>
> --- In DigitalBlackandWhiteThePrint@yahoogroups.com, "frankjay02"
> <frankjay02@> wrote:
> >
> > THANKS Phil...I wonder why the author of the Users Manual did'nt 
say 
> > that someplace...
> > Frank
> >
> 
> 1) The author wrote it out of his own goodwill, so we should be
> thanking him, not critiscising him. 
> 
> 2) After installation, the method to start the program is like 99% 
of
> other Windoze based sw, so I guess he assumed a higher level of
> competence on behalf of the users.
> 
> 
> Steve
>



                         


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