Digital BW, The Print

Did you pay with a credit card?  Dispute the payment, MIS will contact you
for sure!!!!

 

  _____  

From: DigitalBlackandWhiteThePrint@yahoogroups.com
[mailto:DigitalBlackandWhiteThePrint@yahoogroups.com] On Behalf Of
gerdmuller535
Sent: Wednesday, November 28, 2007 4:26 PM
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: [Digital BW] What is wrong with MIS? - is anything wrong with MIS?

 

Hey out there,

maybe you have some advice for me, or maybe you have experienced the
same as I.
I recently (about 2 weeks ago) ordered a set of 8 funnel fill
cartridges for my EPSON 4000 printer from MIS, along with some bulk ink.
As I received the carts and put them into the printer five of the
eight(!!) carts were not recognized by the printer. When I moved them
around a little bit it happened that the printer sporadically
recognized it, but lost it again. I managed that all the carts are
recognized now - but don't dare to touch them again...!

So I complained this poor quality via E-Mail to MIS. After 10 days of
silence I started complaining via the helpserve eSupport system.

Silence. 

So what is wrong? Aren't they interested in their customers? I can't
believe it!

What can I do now? Any thoughts?

Thank you,
Gerd.

 



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